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Contact Jumia Now Customer Service
Published by JUMIA
Report an issue with Jumia Now.
Send the customer service your feedback so they can fix your issue asap.
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Why should I report an Issue with Jumia Now?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of JUMIA to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Jumia Now Customer Insights
Steps to Troubleshoot & Fix Jumia Now Issues
1. Fix Jumia Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Jumia Now: Restarting the app will resolve most errors.
- Update the Jumia Now App. Here is how:
- On Android goto PlayStore » Search for "Jumia Now" » Open Jumia Now » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Jumia Now » click "UPDATE".
- Clear Jumia Now app cache: Clearing cached data will force your app to retrieve the latest data directly from Jumia Now servers.
- On Android, goto Settings » Apps » Select "Jumia Now" » click Storage » click "Clear Cache".
- Check Jumia Now app permissions. If any of these permissions required to use your device's features are disenabled, Jumia Now might not work.
- Uninstall and reinstall Jumia Now. If nothing else has worked, completely uninstall Jumia Now then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Jumia Now not working
2. Fix Jumia Now Server issues & Internet Connection
- Check network connection: An unstable Internet will make Jumia Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Jumia Now not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Jumia Now may not be able to connect to the Internet when running in the background.
