Contact CSSBuy Customer Service

Why should I report an Issue with CSSBuy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CSSBuy代购 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. CSSBuy is an industry leader for e-commerce platforms catering to overseas customers wishing to purchase products from China.

2. Since its inception five years ago, millions of overseas Chinese worldwide have used our platforms and services with excellent results and customer satisfaction.

1. Use a different agentTHE WORST APP EVER! Don't use it, it's a total scam, the shipping is very expensive and the price for their service is crazy expensive! Use different apps like Panda.

2. Photos seemed to not appear and requires you to login again to view the pics which is uselessFunctions as it should, easy to use, and good shipping prices.

3. Not a big dealThe app is very convenient to use and everything gets delivered very well, I especially liked additional options for packaging and pictures of a parcel 👍🏻👍🏻Can finally sign in and improved ui is a plus.

4. keep getting a message to update but just takes me to the play store page.

5. also they should make it easier to access purchase history and make the seller/store name a link to the store.It's a pain to use, so many bugs.

6. It's way better faster and cheaper! (Germany)The interface could be better if some page can loaded faster such as the warehouse page.

7. App still looks pretty dated and hard to navigate.Keeps saying to update and it is currently up to date.

8. For Brazilians this is the best app for importing, but have so many problemsit is okay but the app is a bit clunky and could definitely be smoothed out.

9. Also cannot type nor paste a link inside the app.

10. App could be smoothed out a bit.

1. Fix CSSBuy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CSSBuy: Restarting the app will resolve most errors.
2. Update the CSSBuy App. Here is how:
   1. On Android goto PlayStore » Search for "CSSBuy" » Open CSSBuy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CSSBuy » click "UPDATE".
3. Clear CSSBuy app cache: Clearing cached data will force your app to retrieve the latest data directly from CSSBuy servers.
   1. On Android, goto Settings » Apps » Select "CSSBuy" » click Storage » click "Clear Cache".
4. Check CSSBuy app permissions. If any of these permissions required to use your device's features are disenabled, CSSBuy might not work.
5. Uninstall and reinstall CSSBuy. If nothing else has worked, completely uninstall CSSBuy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CSSBuy not working

2. Fix CSSBuy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CSSBuy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CSSBuy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CSSBuy may not be able to connect to the Internet when running in the background.