Published by MyDeal

Report an issue with MyDeal.com.au.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MyDeal.com.au?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MyDeal to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

MyDeal.com.au Customer Insights

1. Will not and recomend not to use this site because if this is how their staff are then you cant always get one of the members like Lyn and you end up out of pocket.This app is nota useble can't contact with costumer service I bought a mobile from this app it was a very poor conditions many time I contact with costumer service I they didn't answeringI Never Install This App But I Am The Customer Of My Deal,And There Was So Many Beautiful Stuff In There And Very Competitive,And If We Had An Issue About Our Purchased?That The Customer Service Very Helpful And Solved Our Concerns,Thank You My Deal,Easy set up and login, good prices.

2. When I am looking for something, I go to My Deal and a few other online sites, but usually will head back to MDeal, for valuePurchased two pairs of sunglasses, both pairs were factory seconds with no information from seller about them being factory seconds.

3. It is a terrible service as there in customer support service from this site.

4. Hopefully will continue with good serviceAmazing service and fast delivery.

5. You need to verify your sellers as people like this give your whole company a bad name.Can never access my past orders on the app as it freezes up.

6. No customer supportThis app is a very good shopping app.

7. The seller only offered a partial refund after a month long wait and chase around.

8. Also sucks that there's a limit of 50 things you can add to your wishlist!!!!Great shopping app.

9. A++++Do not buy product from this site.

10. After a long wait, they have delivered to someone’s address and claiming they have delivered to my address.

11. I lost my $100 buying from this site.

Steps to Troubleshoot & Fix MyDeal.com.au Issues

1. Fix MyDeal.com.au Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MyDeal.com.au: Restarting the app will resolve most errors.
  2. Update the MyDeal.com.au App. Here is how:
    1. On Android goto PlayStore » Search for "MyDeal.com.au" » Open MyDeal.com.au » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyDeal.com.au » click "UPDATE".
  3. Clear MyDeal.com.au app cache: Clearing cached data will force your app to retrieve the latest data directly from MyDeal.com.au servers.
    1. On Android, goto Settings » Apps » Select "MyDeal.com.au" » click Storage » click "Clear Cache".
  4. Check MyDeal.com.au app permissions. If any of these permissions required to use your device's features are disenabled, MyDeal.com.au might not work.
  5. Uninstall and reinstall MyDeal.com.au. If nothing else has worked, completely uninstall MyDeal.com.au then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MyDeal.com.au not working


2. Fix MyDeal.com.au Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MyDeal.com.au be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MyDeal.com.au not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MyDeal.com.au may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Delete mydeal account

    — by Ken Brash 2 years ago