Contact Village Customer Service

Why should I report an Issue with Village - Buy & Sell Locally, ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Village to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Likewise been a lovely way to freecycle or sell our kids used stuff - love how I just take a quick photo, add a few words, and then it's immediately available for sale locally 🌟🌟🌟🌟🌟STOP TAKING PEOPLES DETAILS OFF OF GUMTREE!!!! sending out spam texts just to try and boost your own app!!!! Stop texting people spam and useless texts.

2. I have zero confidence this is going to lead to anything other than uninstalling the app.Village is my favourite local buy sell app! Lots of great local bargains to shop in our neighbourhood, some of which are literally next door! As a young family, it's been super helpful to buy preloved clothes, shoes, toys, furniture, and other kids or baby stuff from friendly families in our local neighbourhood.

3. I really hope more people pick up on how easy this app is to use, and start using it here in Las Vegas.Got a text message that seemed like a real person from an ad on gumtree, and I warily tried it out.

4. Shady and underhand business practice here just to get more downloads.Very frustrating when you want to open the app as it won't open and then you can't press back it won't let you so you have to close it from the middle/home button..you have to try at least 10 times before it will open it's very temperamental..not the best selling app I've experienced!!Got approached through my gumtree advert, thought it was worth a shot, but will be uninstalling after a day.

5. Good idea, but too many unthought out issues at the moment to be of any use.Developer has the very shady method of harvesting people's numbers from Gumtree and using them to advertise this app, which is against their policies.

6. Woke up to a text message seemingly from a person who had seen an advert I'd placed on Gumtree (but had deleted about an hour later) I replied (still thinking ot was a real person) and had a text with a link to this app.

7. Looking at other reviews and the amount of 1*s you have this tactic has failed anyway.Awful to use and "customer service" takes too long to reply to requests for help.

8. Time spent spamming people would be better spent on making improvements to the app itself.Didn't appreciate the use of my number from Gumtree.

9. It's WRONG taking people's numbers from other sites just to try and boost your own app.

10. Can't see who is interested in items for sale unless you pay extra for 'chat', and takes round in circles with 'to continue you need to log into google play store' messages.

11. Wouldn't touch this app with a barge hole judging from the other reviews anyway.Half the things on this app don't work.

1. Fix Village Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Village: Restarting the app will resolve most errors.
2. Update the Village App. Here is how:
   1. On Android goto PlayStore » Search for "Village" » Open Village - Buy & Sell Locally, » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Village » click "UPDATE".
3. Clear Village - Buy & Sell Locally, app cache: Clearing cached data will force your app to retrieve the latest data directly from Village servers.
   1. On Android, goto Settings » Apps » Select "Village - Buy & Sell Locally, " » click Storage » click "Clear Cache".
4. Check Village app permissions. If any of these permissions required to use your device's features are disenabled, Village might not work.
5. Uninstall and reinstall Village. If nothing else has worked, completely uninstall Village then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Village not working

2. Fix Village Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Village be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Village not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Village may not be able to connect to the Internet when running in the background.