Published by Jeton Wallet on Sep 4, 2024

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Why should I report an Issue with Jeton Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jeton Wallet to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Jeton Wallet

1. Jeton Wallet gives you your own, personal digital e-wallet providing you secure and fast money transfers, money exchange and payment processing.

2. With Jeton Wallet, you can deposit, withdraw, send, pay and exchange money easily in one platform with over 70 global and local payment methods, supporting over 50 currencies. • Transfer your money to more than 100 countries across the globe, fast and securely. • Send your money to your friends and family with just an email address or phone number. • Spend money worldwide with more than 50 supported currencies. • Cash out using more than 70 payment method options and access your money wherever you want. • Deposit your money instantly to your wallet with various payment method options. (Did we say 70 already? • Jeton Wallet is a UK based,FCA licensed e-wallet. • We provide maximum security and data protection with PCI DSS Level 1 compliance and 2 Factor Authentication. • Various supported language options (with many more to come! *Some features may not be available in your country of residence.

Jeton Wallet Customer Insights

1. You don't even deserve even 1 starTerrible can't do nothing with this useless account I'll stick with much better at least there when I wasn't verified then still let me deposit and transfer money here at this retard wallet you can't do nothing no deposits no transfers on top that that make it hell to try verify your account and takes Days for them to review your documents takes them days to put money into your bank so yea this wallet sucks big timeAbsolutely PATHETIC, verification system is the worst Ive come across.

2. Moving on to AirTMOne of most stupid wallets on the planet , they don't accept aadhar as address proof and they don't accept utlity bills as address, jeton wallet is specifically for people who arrive from mars and want to spend time in India , don't put use this wallet my money is stuck and they stupid reasons for activation one of the worst wallets i have come acrossIt's the worst 😫 app I have ever used.

3. Very annoyingVery good customer service + fast withdrawal and deposit I just say it awesome.. But need to little improve verification process, because sometimes they not accepted even real documents, i think many users already face this issue.

4. Otherwise this application is real working greatJeton wallet, it is very poor 😢 taking more than 7 days to validate documents and no updating from their side.

5. Even now I haven't been able to withdraw money i want to contact the regulatory department in UK.fake app.

6. Takes forever, no indication that verification fails, just keep on submitting to no end! stay awayLoaded docs for verification days ago.

7. When you want to withdraw they try to hack your own account and to send the money from there.

8. They will hold your money on the name of additional verification.

9. I just wonder how long they can process funds if they can take such a long time ⌛️ on documents.

10. They will reject it and will not let withdraw your money.

11. Proof of address can't be uploaded from gallery despite allowing all permissions.

Steps to Troubleshoot & Fix Jeton Wallet Issues

1. Fix Jeton Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jeton Wallet: Restarting the app will resolve most errors.
  2. Update the Jeton Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Jeton Wallet" » Open Jeton Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jeton Wallet » click "UPDATE".
  3. Clear Jeton Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Jeton Wallet servers.
    1. On Android, goto Settings » Apps » Select "Jeton Wallet" » click Storage » click "Clear Cache".
  4. Check Jeton Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Jeton Wallet might not work.
  5. Uninstall and reinstall Jeton Wallet. If nothing else has worked, completely uninstall Jeton Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jeton Wallet not working


2. Fix Jeton Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jeton Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jeton Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jeton Wallet may not be able to connect to the Internet when running in the background.

Reported Issues