Contact Transamerica Retirement App Customer Service

Why should I report an Issue with Transamerica Retirement App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Transamerica Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Important: The projections or other information generated by the engine (which produces Your Retirement Outlook®) regarding the likelihood of various investment outcomes are hypothetical, do not reflect actual investment results, and are not guarantees of future results.

2. Get OnTrack®: Use our powerful OnTrack® tool to learn how increasing your savings rate, changing your investment strategy, or updating your retirement goals might brighten your retirement.

3. Manage your account: Access your account balance, investment performance, and make changes to how much you save and how you invest for retirement.

4. Log in using your username and password to manage your account anytime, anywhere. *For Terms and Conditions, visit transamerica. com/individual/terms-of-use/.

5. With this app, you get on-the-go access to your Transamerica retirement account, so you can do more at your convenience.

6. Please visit your plan website for more information regarding the criteria and methodology used, the engine's limitations and key assumptions, and other important information.

7. Have a Transamerica retirement account?

8. View your account's transaction history, outstanding loan information, and more.

9. Results derived from the tool may vary with each use and over time.

10. Please note: Some services and features may not be available on certain plans.

11. Securities offered through Transamerica Investors Securities Corporation (TISC), 440 Mamaroneck Avenue, Harrison, NY 10528. *Images are examples only and do not reflect the experience of any particular user.

1. I work FOR Transamerica and it doesn't even work, I hate to think what our external clients experience.The update is not working!!! I do get through the first page (that used to crash all the time before) but then at the login page, it hangs, the tower spinns forever, and then I get a message - we are experiencing technical difficulties, call 1-800.

2. Have tried multiple times over the past week or so but still same issue.Doesn't work with password managers, biometrics, or modern security features It's very much a pain trying to write down (old school) the password each time you go to use this app.

3. After entering userid and password, the app asks to click on agree to usage terms, but it just goes back to the main login page and says we are having technical issues, please try again later.

4. Horrible app and service!! This app does not work on Android, actually worked only one time, after that continues to crash.

5. What is being done to address this? Perhaps all of us with this issue should move our investments to a more tech savvy company.The app stopped working 3 months ago.

6. When I try to view the details, a red message pops up saying that account info is not available.

7. I can log in to the website so it is an app issue, not login credentials.

8. Would like to have more options available to make access similar to the website.Cannit login.

9. At minimum, support autofill, and please add support for fingerprint and face recognition login.Half the app never works.

10. If you have less than 3/5 years of date, you have to do a custom date range as the app isnt smart enough to just show the amount of history data it has.

11. But I appreciate the educational courses that walk you through advice for savings and other financial info.

1. Fix Transamerica Retirement App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Transamerica Retirement App: Restarting the app will resolve most errors.
2. Update the Transamerica Retirement App App. Here is how:
   1. On Android goto PlayStore » Search for "Transamerica Retirement App" » Open Transamerica Retirement App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Transamerica Retirement App » click "UPDATE".
3. Clear Transamerica Retirement App app cache: Clearing cached data will force your app to retrieve the latest data directly from Transamerica Retirement App servers.
   1. On Android, goto Settings » Apps » Select "Transamerica Retirement App" » click Storage » click "Clear Cache".
4. Check Transamerica Retirement App app permissions. If any of these permissions required to use your device's features are disenabled, Transamerica Retirement App might not work.
5. Uninstall and reinstall Transamerica Retirement App. If nothing else has worked, completely uninstall Transamerica Retirement App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Transamerica Retirement App not working

2. Fix Transamerica Retirement App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Transamerica Retirement App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Transamerica Retirement App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Transamerica Retirement App may not be able to connect to the Internet when running in the background.