Published by CoinSpot on Feb 19, 2024

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Why should I report an Issue with CoinSpot - Buy & Sell Bitcoin?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CoinSpot to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CoinSpot - Buy & Sell Bitcoin

1. Select from the full list of coins, select your quantity in AUD or cryptocurrency and receive your funds instantly in your CoinSpot wallet ready to use how you choose.

2. Directly access your Bitcoin wallet (or any other available currency) to; view your recent order history, easily send & receive directly from the app, and view your recent send and receive transactions.

3. Gain streamlined access to your CoinSpot account facilities such as deposit & withdrawal AUD, making it quicker than ever to access and use your funds, your way.

4. Your CoinSpot account is always secured by the most stringent best practice security protocols including multi-stage verification, and customisable account settings accessible under the Security section of your account.

5. Buying and Selling any cryptocurrency available on CoinSpot is now made even easier by the clean and simple CoinSpot App user interface.

6. By using your CoinSpot wallets within the app you can easily track your holdings and wallet values in one simple view.

7. Stay ahead of the market by easily following the all listed coins on CoinSpot with an interactive list of coins.

8. As the first Australian based exchange to hold both an ISO27001 Certification for Information Security Management and a Blockchain Australia Certification you can be confident you are in safe hands.

9. Select any coin or token to quickly access key indicators and charts with daily, weekly, monthly and yearly timescales.

10. Easily access our knowledge base and support team for any questions you have along the way.

11. CoinSpot is designed to suit everyone from beginners to advanced traders alike.

CoinSpot Customer Insights

1. Also, we dont have the option of shorting or trading on leverage making it unsustainable during a bearish rally.Disabling wallet functionality based on customer support opinion ? This platform and app is company-centric and speculative about transactions and client, not to mention their overpriced trading fee.

2. Pointless having an app that I cent use.It's almost 6 years since I first opened my coinspot account and at first was weary since it was my first time venturing into the crypto scene and what I can say is that coinspot has always been my port of call when I want to buy some coins.

3. I spent my money buying USDT but could not transfer it to my trust wallet? Terrible experience!!!The app has a very easy user friendly interface and provides a simple trading experience.

4. They disabled the send functionality in my wallet for ridiculous reason and it cost me 100 dollars just to withdraw my money.

5. Thats when most investors want to purchase coins but with coinspot they disabled many coin purchases.

6. I hope others read this review and avoid using this app and platform as much as possible.App is good, easy to use but the basic need is lacking which is trading.

7. With the CoinSpot earn, I'd love to see a single dashboard for that which covers what coins are eligible, what returns I've had and what coins aren't staked.

8. I tried to buy BTCST, bitcoin gold, kepple etc when they went bit low but they all disabled buying or swapping so whats the benefit of keeping this app.No business accounts available.

9. There is no risk of an FTX here! Lol.I followed all of their verification protocols answered all their questions and they closed my account with no explanation except a copy paste list.

10. I have 4 separate companies and I got knocked back, with no explanation...I wanted to support Aussie, but Binance seems to be bigger, better, more flexible for companies.

11. The customer service has been outstanding, and I wish to thank them for that great support.

Steps to Troubleshoot & Fix CoinSpot Issues

1. Fix CoinSpot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CoinSpot: Restarting the app will resolve most errors.
  2. Update the CoinSpot App. Here is how:
    1. On Android goto PlayStore » Search for "CoinSpot" » Open CoinSpot - Buy & Sell Bitcoin » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CoinSpot » click "UPDATE".
  3. Clear CoinSpot - Buy & Sell Bitcoin app cache: Clearing cached data will force your app to retrieve the latest data directly from CoinSpot servers.
    1. On Android, goto Settings » Apps » Select "CoinSpot - Buy & Sell Bitcoin" » click Storage » click "Clear Cache".
  4. Check CoinSpot app permissions. If any of these permissions required to use your device's features are disenabled, CoinSpot might not work.
  5. Uninstall and reinstall CoinSpot. If nothing else has worked, completely uninstall CoinSpot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CoinSpot not working


2. Fix CoinSpot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CoinSpot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CoinSpot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CoinSpot may not be able to connect to the Internet when running in the background.

Reported Issues