Published by Verein z. Dep.Präv. on Sep 27, 2024

Report an issue with Carba Low-Carb Helper.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Carba Low-Carb Helper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Verein z. Dep.Präv. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Carba Low-Carb Helper Customer Insights

1. its hard to find a cimparable list of food so that you can plan what you will eat first.Excellent! Easy to use, clean clear interface absolutely worth the minimal cost!i love this app but before i go any farther, do you pay $2.99 every time you use the calculator? Or is this a one time purchase?it's confusing, wish it was easier to navigate.only comes in German or great Britain.. does not give carbs in gramsWhen you just want to know carb amounts...GREAT and BONUS...FREE RECIPES!Great little app.

2. When typing in an ingredient, the letters don't show in search box- almost as it the app had frozen.

3. I like the idea of a basic food list, but app failed for me.

4. Everything is listed as 100 gm units so easy to compare.seems ok.

5. Will uninstallEasy to use and find items.

Steps to Troubleshoot & Fix Carba Low-Carb Helper Issues

1. Fix Carba Low-Carb Helper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Carba Low-Carb Helper: Restarting the app will resolve most errors.
  2. Update the Carba Low-Carb Helper App. Here is how:
    1. On Android goto PlayStore » Search for "Carba Low-Carb Helper" » Open Carba Low-Carb Helper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Carba Low-Carb Helper » click "UPDATE".
  3. Clear Carba Low-Carb Helper app cache: Clearing cached data will force your app to retrieve the latest data directly from Carba Low-Carb Helper servers.
    1. On Android, goto Settings » Apps » Select "Carba Low-Carb Helper" » click Storage » click "Clear Cache".
  4. Check Carba Low-Carb Helper app permissions. If any of these permissions required to use your device's features are disenabled, Carba Low-Carb Helper might not work.
  5. Uninstall and reinstall Carba Low-Carb Helper. If nothing else has worked, completely uninstall Carba Low-Carb Helper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Carba Low-Carb Helper not working


2. Fix Carba Low-Carb Helper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Carba Low-Carb Helper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Carba Low-Carb Helper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Carba Low-Carb Helper may not be able to connect to the Internet when running in the background.

Reported Issues