Published by Appstronaut Studios on Aug 8, 2024

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Why should I report an Issue with FODMAP Diet Helper - Food Info?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Appstronaut Studios to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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FODMAP Diet Helper Customer Insights

1. In-app, one can suggest missing foods, but I'm not sure how long it takes the developers to add new ones, or whether they wait for a large volume of same requests.Very informative app.

2. I'm trying to decide if I want to keep my subscription or not, but can't find information on how much the other subscriptions tiers cost.

3. The free version app is essentially a big list of food items and their FODMAP/ ibs trigger rating.

4. Just missing a few main ingredients but that is because it's Anerican.Edit: Even though I subscribed, I keep getting the "Premium Feature" block screen.

5. There are no details like in other fodMAP apps, but that's fine with me when I'm in a restaurant or something is cooking at home and I don't want details.

6. Overall, I feel this app is in a rough draft phase that got abandoned, similar to a man-child.Makes shopping and planning meals much easier, but have found many things not listed at all.

7. It's very easy to use this app if you want to know simply whether a food is high or low fodMAP.

8. Request for foods is be added to the Diectory usually works.I am unable to click any item in the app without paying.

9. Not too sure they keep good enough records to tackle a job like this.Not much data and very rigid with organization and display.

10. Original review: Easiest lookup and food tracking without having to log all meals.

11. It seems a bit Australia-centric, with a few European foods missing.

Steps to Troubleshoot & Fix FODMAP Diet Helper Issues

1. Fix FODMAP Diet Helper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FODMAP Diet Helper: Restarting the app will resolve most errors.
  2. Update the FODMAP Diet Helper App. Here is how:
    1. On Android goto PlayStore » Search for "FODMAP Diet Helper" » Open FODMAP Diet Helper - Food Info » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FODMAP Diet Helper » click "UPDATE".
  3. Clear FODMAP Diet Helper - Food Info app cache: Clearing cached data will force your app to retrieve the latest data directly from FODMAP Diet Helper servers.
    1. On Android, goto Settings » Apps » Select "FODMAP Diet Helper - Food Info" » click Storage » click "Clear Cache".
  4. Check FODMAP Diet Helper app permissions. If any of these permissions required to use your device's features are disenabled, FODMAP Diet Helper might not work.
  5. Uninstall and reinstall FODMAP Diet Helper. If nothing else has worked, completely uninstall FODMAP Diet Helper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FODMAP Diet Helper not working


2. Fix FODMAP Diet Helper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FODMAP Diet Helper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FODMAP Diet Helper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FODMAP Diet Helper may not be able to connect to the Internet when running in the background.

Reported Issues