Contact Curve Customer Service

Why should I report an Issue with Curve - Your Global Wallet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Curve OS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Curve is a global travel wallet that lets you spend with almost any debit or credit card in the world without paying foreign transaction fees*.

2. Curve connects your debit cards, credit cards and PayPal account into one physical card so you can shop online and offline, anywhere in the world, with just one card.

3. Add Curve to Apple Pay, Google Pay, Samsung Pay, Garmin Pay, FitBit, Xiaomi, SwatchPay, and more to get wider support so you can use any card with your phone or watch.

4. Hop from country to country without getting stung with hidden fees, unexpected bank charges and bad exchange rates – no matter what debit or credit card you spend with.

5. Your card numbers are never exposed with Curve, creating an invisible shield around your wallet.

6. Download the Curve Wallet to save when you travel and earn as you shop – wherever you are in the world.

7. The best card to use abroad is not actually a card at all – it’s a Curve Wallet.

8. Limited time offer: Try Curve now and earn 1% cashback on your purchases in your first 30 days. Terms apply.

9. If you love travelling but hate the unfair fees, it’s time to download Curve and spend freely around the world.

10. You can link your Mastercard, Visa and Diners Club international cards to your Curve Wallet.

11. Link your card to your phone or smartwatch to gain wider card support for Apple Pay, Google Pay, Samsung Pay, Garmin Pay and more.

1. I used to have about 9 cards on there, and now every time I go to add a new card due to one expiring I'm being told I've maxed out funding cards and I'm being forced to upgrade my free plan to a paidoneThe app freezes at "join waitlist" has a black bar box at bottom of screen but clicking it does nothing.

2. If launch is this terrible, imagine the day to day.The US version of the curve card was a credit card not a debit card which is highly disappointing.

3. I still need to test the card but if it is as disappointing as the app, this card and app will be trashed.Great idea but does not seem to work.

4. The app keeps resetting and asks for my details and to add a card after I have already added cards.

5. I have also had a transaction completely vanish from the app statement, which is bizarre.I had some initial issues which were originally down to a mistake I made when activating the virtual card.

6. Not to mention less hassle of it gets stolen.Curve is a really cool concept, and while they have their issues (bugs), they're improving on them and new features have been added that weren't working before.

7. My biggest complaint now is just that the app takes ~20 seconds to load each time.Giving two stars instead of one star because the app used to be great.

8. For instance, Curve keeps asking me to verify my email, but everytime I try, the app keeps trying to change my email.

9. Had to contact support for EVERY CARD I tried to connect.

10. Customer service is asking me the same question multiple times after I sent them proof that it wasn't the issue.

11. Perhaps Curve or someone else will get it right one day.UPDATE: They are removing the one defining feature of this service and putting it under a monthly subscription.

1. Fix Curve Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Curve: Restarting the app will resolve most errors.
2. Update the Curve App. Here is how:
   1. On Android goto PlayStore » Search for "Curve" » Open Curve - Your Global Wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Curve » click "UPDATE".
3. Clear Curve - Your Global Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Curve servers.
   1. On Android, goto Settings » Apps » Select "Curve - Your Global Wallet" » click Storage » click "Clear Cache".
4. Check Curve app permissions. If any of these permissions required to use your device's features are disenabled, Curve might not work.
5. Uninstall and reinstall Curve. If nothing else has worked, completely uninstall Curve then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Curve not working

2. Fix Curve Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Curve be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Curve not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Curve may not be able to connect to the Internet when running in the background.