Contact Worldcue Customer Service

Why should I report an Issue with Worldcue® Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of WorldAware, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not good for a start but if I also keep getting my mailbox filled with many emails I will delete it even if my company want it or notCould not get through the register phase, keeps telling me my organisations email is not valid and to contact customer services....as I send emails every day with that email address I'm pretty confident it is valid and I don't want to have to contact customer services this should not take multiple attempts and phone calls to be able to use - uninstalled multiple customers lost as I'm looking for an app for our organisation that's simple to get up and runningApp needs work.

2. The world is ending and they MUST remind you constantly! This app constantly pops up alerting me of protests, increasing covid positive rates across the country, I get emails and messages almost daily that the world is falling apart.

3. It said my email organization was available, yet when I clicked submit it would error out saying I had to use a valid organization email.

4. Worked for me.Not able to login and it always give me error like unable to load term and conditions may be network issue like that.

5. Asks me to approve or deny notifications then locks up.' this is a symptom of the buggy version published on 3 May 2019.

6. I can't swipe away notifications and when I click on a notification I get a blank page in the app.

7. My employer wants us to have this app, but I'm going to delete it and send their emails to junk box.Even after all the bad reviews I thought I would try it.

8. A ran banner appears at the top saying, "Please enter your phone number." I've tried over and over.

9. (and no I didn't go through a secondary area to sign up as one of your replies suggested would be the cause.)Downloaded and uninstalled after a couple of minutes.

10. Maybe I'll try again after bug fixes.I had the same issue as @Jason Givens 'Stuck at front page.

11. The app leaves a permanent notification that cannot be cleared stating that it is running in the background.

1. Fix Worldcue Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Worldcue: Restarting the app will resolve most errors.
2. Update the Worldcue App. Here is how:
   1. On Android goto PlayStore » Search for "Worldcue" » Open Worldcue® Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Worldcue » click "UPDATE".
3. Clear Worldcue® Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Worldcue servers.
   1. On Android, goto Settings » Apps » Select "Worldcue® Mobile" » click Storage » click "Clear Cache".
4. Check Worldcue app permissions. If any of these permissions required to use your device's features are disenabled, Worldcue might not work.
5. Uninstall and reinstall Worldcue. If nothing else has worked, completely uninstall Worldcue then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Worldcue not working

2. Fix Worldcue Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Worldcue be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Worldcue not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Worldcue may not be able to connect to the Internet when running in the background.