Published by Giorgio Regni on Sep 1, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Giorgio Regni to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Binaural Beats Therapy Customer Insights

1. I feel bad for mentioning another app here, but if you depend on binaural tones...you need an app that works.Great app, I had terrible back pain and used morphine painkiller settings and a pain has started to be bareable even it wasn't im imediatelly gone gradually it ease and after 25 minutes completly disappeared - it is a miracle! I had been using song codeine based painkillers, but they ease a pain a little bit but never caused pain to gone completly.

2. like the way the app works but i never want to experience that kind of fright in the middle of a meditation again edit: I have determined it was my phone which is at fault, for some reason when reveiving a messenger notification, the tone goes to full volume and begins playing a white noise.

3. The 10 minute quick blasts are great too, I do all chakras whilst I'm getting ready in a morning, plus the binaural beats help with pain relief such as migraines.

4. If you're suffering from anxiety, restlessness, sleeplessness or depression I recommend trying out this and other binaural apps, you won't be disappointed.I like how these binaural beats get straight to the point.

5. 😒I've always had success with binaural therapy, I have suffered at times from extreme anxiety, panic attacks, and other stress stemming from, among other things, an abusive relationship I'd been through.

6. thanks for this app! it's a life saver!Lovelovelove! I use this app every night to help me sleep as I suffer with the most frustrating tinnitus, plus I use the solfeggio frequencies to recharge my chakras & I have found a huge reduction in my anxiety levels as a result.

7. I've used a multitude of binaural apps in the past, both here and on iOS, and I have no complaints about any of them, including this one, which even has "Airplane travel aid" and "Morphine pain killer" functions.

8. Other "binaural beats" to me have too much going on, preventing me from really diving into that state of mind I need.

9. I can't thank you enough for this wonderful app, it's a life saver! Bless you all! (Ads not too annoying)For those of you dealing with the app getting killed in the background regardless of your battery optimization settings...try Mindroid.

10. I love this app because it is reminiscent of the first time I have ever discovered binaural beats, through SoundCloud over 12 years ago.

11. This app was amazing for the years it worked, and if it ever gets fixed, I will return to using it...but for now I've settled on Mindroid because for me at least it will continue playing for the duration chosen and now I can finally stay asleep again.

Steps to Troubleshoot & Fix Binaural Beats Therapy Issues

1. Fix Binaural Beats Therapy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Binaural Beats Therapy: Restarting the app will resolve most errors.
  2. Update the Binaural Beats Therapy App. Here is how:
    1. On Android goto PlayStore » Search for "Binaural Beats Therapy" » Open Binaural Beats Therapy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Binaural Beats Therapy » click "UPDATE".
  3. Clear Binaural Beats Therapy app cache: Clearing cached data will force your app to retrieve the latest data directly from Binaural Beats Therapy servers.
    1. On Android, goto Settings » Apps » Select "Binaural Beats Therapy" » click Storage » click "Clear Cache".
  4. Check Binaural Beats Therapy app permissions. If any of these permissions required to use your device's features are disenabled, Binaural Beats Therapy might not work.
  5. Uninstall and reinstall Binaural Beats Therapy. If nothing else has worked, completely uninstall Binaural Beats Therapy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Binaural Beats Therapy not working


2. Fix Binaural Beats Therapy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Binaural Beats Therapy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Binaural Beats Therapy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Binaural Beats Therapy may not be able to connect to the Internet when running in the background.

Reported Issues

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