1. Doesn't sync with the website either-need to constantly put in debit card details when making a payment whereas on the website it saves your card details.app is down, so is online as keeps putting me through a temp password cycle and doesn't let me view my card account.
2. have to call them again with my card to pay over phone etc not good service at all.Absolutely appalling, app does not work since update.
3. called customer enquiries who confirmed they had reset up some customers on old version of app ( which sounded like a fob off answer) and they were still trying to get update app sorted out.
4. I would like to give no stars but the minimum is One!Doesn't work - if you make a mistake on your credit card for one day they charge you.... however they can continually make mistakes with impunity.
5. A real case of we can do what we want when we want with no consequences because we are the AA - however if you make the tiniest mistake we will charge you vast sums of money! Even worse we wont bother to tell you, we will let you keep trying and hope you think the fault is with you.
6. I'll give the ever unhelpful Customer Services a call instead.Used to be passable at best, but like others have stated, it now doesn't work at all.
7. After logging in it shows an error screen saying that there's either no internet connection or cannot connect to the server.Poor transition to the new owner jaja finance.
8. A simple email/message on the App would have helped!Continually getting the same error message passcode incorrect I have not changed my passcode no one has access to my passcode also the lack of any positive feedback speaks volumes.
9. AA must be doing so well they do not need to please their customers.. update 9 12 19 despite a letter from the AA saying the App has been repaired it is still not working.
10. Original review: App stopped working after latest update as the previous x9 reviews have mentioned.
11. Was told the latest App version now works on Android.