Published by Merchant Account Solutions on Nov 19, 2024

Report an issue with Credit Card Reader.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Credit Card Reader?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Merchant Account Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Credit Card Reader image 1 contact Credit Card Reader image 2

Credit Card Reader Customer Insights

1. No hidden fees, takes all cards, and they deposit your $ right away.Our first time to use it, it was easy to set up and using the card swipe was quick, making accepting payment flawless!I have had absolutely no training with it and I am able to navigate through they system very smoothly.

2. Stop direct debiting my account without my authorization i provide you my direct info for receiving payments And let people know there is monthly fee stop manipulating people.

3. Love how organized it is and how it tracks inventory.I downloaded this and began signing up for the service, however I found a better way of processing my customer's payments.

4. I downloded the app put my name and last name and other info then the app asked my direct debit info which is usual for POS companies they all ask you to deposit your payment.

5. I downloaded this and began signing up for the service, however I found a better way of processing my customer's payments.

6. Great value.The setup process through the app doesn't work; a Merchant Account Solutions rep will contact you and make you redo the application via email link.

7. Now I'm trying to jump through hoops to cancel the charges.Love the simplicity of it, it is what they say it is.

8. And then i didnt like the app and deleted then they start to take money from my account.We have been using it for 5 months.

9. I never authorized payment and they started charging me even though the app is not installed.

10. I never authorized payment and they started charging me even though the app is not installed.

11. Now I'm trying to jump through hoops to cancel the charges."Great app.

Steps to Troubleshoot & Fix Credit Card Reader Issues

1. Fix Credit Card Reader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Credit Card Reader: Restarting the app will resolve most errors.
  2. Update the Credit Card Reader App. Here is how:
    1. On Android goto PlayStore » Search for "Credit Card Reader" » Open Credit Card Reader » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Credit Card Reader » click "UPDATE".
  3. Clear Credit Card Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from Credit Card Reader servers.
    1. On Android, goto Settings » Apps » Select "Credit Card Reader" » click Storage » click "Clear Cache".
  4. Check Credit Card Reader app permissions. If any of these permissions required to use your device's features are disenabled, Credit Card Reader might not work.
  5. Uninstall and reinstall Credit Card Reader. If nothing else has worked, completely uninstall Credit Card Reader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Credit Card Reader not working


2. Fix Credit Card Reader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Credit Card Reader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Credit Card Reader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Credit Card Reader may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer