Published by Hearst Business Media Corporation

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Why should I report an Issue with Black Book Digital?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hearst Business Media Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Black Book Digital Customer Insights

1. What the heck?Black Book Digital is not auto connecting to Black book cherry anymoreplease fix the sucky app !very good source77_ 99 inches Ford gi ni b hffbi rz th rqz and ch TJ.

2. I'm subscribed to BB so that I can use it at auctions but its no good if the app doesnt work.On my Android phone, which is brand new.

3. Terrible customer service.Crashes most times when you update itRead the reviews, most of the low ratings are due to the dealer restrictions.

4. I cant get the app to stay open in my android for more than ten seconds.

5. zGreat appHard to cancel service.

6. call credit card company and block them.

7. This app is for wholesale prices for dealers and it works great for that.

8. The app only opens for 2 seconds and then it closes.

9. Then a box comes up and says the app has stopped working.

10. they will not cancel even though they said they would over phone.

11. Very frustrating.

Steps to Troubleshoot & Fix Black Book Digital Issues

1. Fix Black Book Digital Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Black Book Digital: Restarting the app will resolve most errors.
  2. Update the Black Book Digital App. Here is how:
    1. On Android goto PlayStore » Search for "Black Book Digital" » Open Black Book Digital » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Black Book Digital » click "UPDATE".
  3. Clear Black Book Digital app cache: Clearing cached data will force your app to retrieve the latest data directly from Black Book Digital servers.
    1. On Android, goto Settings » Apps » Select "Black Book Digital" » click Storage » click "Clear Cache".
  4. Check Black Book Digital app permissions. If any of these permissions required to use your device's features are disenabled, Black Book Digital might not work.
  5. Uninstall and reinstall Black Book Digital. If nothing else has worked, completely uninstall Black Book Digital then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Black Book Digital not working


2. Fix Black Book Digital Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Black Book Digital be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Black Book Digital not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Black Book Digital may not be able to connect to the Internet when running in the background.

Reported Issues

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