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1. How is BlackBerry still a thing? How is an IM app not perfected by now? Sad it can't even handle the basics.Backberry work connects but connect app keeps trying to connect but doesn't sign-in.

2. Come on, BlackBerry, enough is enough, FIRE EVERYBODY!!! If they dont like/believe in BlackBerry, let them go work somewhere else!!!Terrible app; first of all it drains your battery so badly, I'm using S10+ and now battery barely last for half a day after installing the package.

3. I have cleared cache, clear storage, reinstalled... But no help.Why is Blackberry being sabotaged so hard? This brand, with its keyboard, should be the Rolls Royce of communication.

4. I go back to Connect...Bob isn't on my contact list so I go search for him...symbol just keeps spinning.This app has stopped working.

5. I get a notification from Connect saying I have a new conversation invitation, instead of just getting the message.

6. Worst app as there's no solution to login using connect, which is supposed to be very important app for business.

7. I would rather write letters to the person I am contacting than use this app, it works about 10% of the time if I am being generous, and I have to reinstall it at least once a day.Works ok for a few days but then goes offline and wont let me sign in again.

8. Anytime you move to a different app and come back to this one, it's always trying to connect again and it takes forever.

9. Tried uninstalling, reinstalling, with cell data, wifi - but doesn't login.

10. The whole point of this app is to be able to connect on the go.

11. Does anyone from blackberry looking into this issue?This app is horrible, it never stays connected.

1. Fix BlackBerry Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BlackBerry Connect: Restarting the app will resolve most errors.
2. Update the BlackBerry Connect App. Here is how:
   1. On Android goto PlayStore » Search for "BlackBerry Connect" » Open BlackBerry Connect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BlackBerry Connect » click "UPDATE".
3. Clear BlackBerry Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from BlackBerry Connect servers.
   1. On Android, goto Settings » Apps » Select "BlackBerry Connect" » click Storage » click "Clear Cache".
4. Check BlackBerry Connect app permissions. If any of these permissions required to use your device's features are disenabled, BlackBerry Connect might not work.
5. Uninstall and reinstall BlackBerry Connect. If nothing else has worked, completely uninstall BlackBerry Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BlackBerry Connect not working

2. Fix BlackBerry Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BlackBerry Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BlackBerry Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BlackBerry Connect may not be able to connect to the Internet when running in the background.