Published by The Black App

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Why should I report an Issue with The Official Black App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Black App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About The Official Black App

1. Help us continue to redefine our community! - Business Owners: The Official Black App is the perfect tool to promote your business to over 40,000, and growing, customers who are searching for black owned businesses to support every single day!

2. Download the app today and tap "List Your Business", then complete this business questionnaire and select which listing you would prefer and sit-back and watch the customers come to you! - For App Users: We list black owned business in over 30 states and continue to add black owned businesses everyday.

3. The Black App's mission is to take the momentum of black tech entrepreneurship and put every black owned business on the global market to help us prolong the life of the black dollar in our community.

4. Listing your business on our platform is very easy.

5. In addition to promoting black owned businesses, app users will be able to enjoy daily black history facts, quotes of the day from historical and modern black figures, a social media wall to connect with other people in our community, and play card games inside our app like Spades.

The Official Black App Customer Insights

1. It needs a location filter.This was a great idea! Perfect for networking your businesses whether locally or national! Definitley recommend!Seems like a GREAT concept, however I'm not able to set my city so I can get businesses near me... or at least in my state!It doesn't work France, after downloading is totally useless, no rating, don't downloadI love the Blk App! I love supporting family owned businesses and this is the best way for me to find what is in my area and support it! The creator of this app definitely had a vision when creating and bringing black communities together!This is the best app to learn and explore everything black!!!!I can't even get it to download correctly.

2. Hope you guys are able to fix it.This app is amazing! The developers, and team did a great job on categorizing all the different options available and, variety of businesses that you can be directed to, on top of the many other services also available through the app!Downloaded it, installed it but it won't open.

3. It's only pulling up businesses in Texas and won't give me the option to change my location or search by city/zip code.

4. I'm tired 😩Love the idea! But cant find anything in Kansas.

5. The app isn't working...I have tried several times it's still the same result.

6. I wish this app worked.

7. My phone cannot be too old.

Steps to Troubleshoot & Fix The Official Black App Issues

1. Fix The Official Black App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Official Black App: Restarting the app will resolve most errors.
  2. Update the The Official Black App App. Here is how:
    1. On Android goto PlayStore » Search for "The Official Black App" » Open The Official Black App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Official Black App » click "UPDATE".
  3. Clear The Official Black App app cache: Clearing cached data will force your app to retrieve the latest data directly from The Official Black App servers.
    1. On Android, goto Settings » Apps » Select "The Official Black App" » click Storage » click "Clear Cache".
  4. Check The Official Black App app permissions. If any of these permissions required to use your device's features are disenabled, The Official Black App might not work.
  5. Uninstall and reinstall The Official Black App. If nothing else has worked, completely uninstall The Official Black App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Official Black App not working


2. Fix The Official Black App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Official Black App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Official Black App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Official Black App may not be able to connect to the Internet when running in the background.

Reported Issues