Contact Black Book Cherry Customer Service

Why should I report an Issue with Black Book Cherry?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hearst Business Media Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. **Black Book Cherry, a Black Book Digital product, is available to registered automotive professionals only with Black Book Digital accounts.

2. Black Book Cherry helps automotive professionals make better and faster buying and selling decisions.

3. We iterate frequently to continue to improve the app and provide more features.

4. Have questions or feedback?

5. Email us at support@blackbook.

1. Costs you money!cant get scan to work most of time for price paying this shouldnt be an issue worked fine coupe cars then just stoped and cant get it to workPrice a little steep but what a wonderful tool when buying and/or selling a vehicleAfter last update app keeps on crashing and will not stay open.Crashes and won't let me enter carfax log in info.

2. Its buggy and wastes a lot of time by having to rescan vin#s multiple times before it figures out what it wants to do.

3. Still junk appI like it fast and accurate..Keep telling me 'no internet connection' when my internet is working fine.Nothing is eight about this app.

4. Youre better off subscribing with autoniq and add the blkbook feature...I'm canceling my sub immediately.Scanner hit or miss.

5. You have no time to enter and bid on a car.This app sucks.

6. The scanner works whenever it wants.

7. I only have one issue with the app, and that is the vin scanner.

8. Otherwise, you have to manually enter the vin when you are in the lanes.

9. Don't waste your time.

10. This can't happen when your in the middle an auction.

11. Sometimes app won't open.

1. Fix Black Book Cherry Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Black Book Cherry: Restarting the app will resolve most errors.
2. Update the Black Book Cherry App. Here is how:
   1. On Android goto PlayStore » Search for "Black Book Cherry" » Open Black Book Cherry » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Black Book Cherry » click "UPDATE".
3. Clear Black Book Cherry app cache: Clearing cached data will force your app to retrieve the latest data directly from Black Book Cherry servers.
   1. On Android, goto Settings » Apps » Select "Black Book Cherry" » click Storage » click "Clear Cache".
4. Check Black Book Cherry app permissions. If any of these permissions required to use your device's features are disenabled, Black Book Cherry might not work.
5. Uninstall and reinstall Black Book Cherry. If nothing else has worked, completely uninstall Black Book Cherry then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Black Book Cherry not working

2. Fix Black Book Cherry Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Black Book Cherry be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Black Book Cherry not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Black Book Cherry may not be able to connect to the Internet when running in the background.