Published by Hola Coins

Report an issue with Hola Wallet.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Hola Wallet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hola Coins to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Hola Wallet

1. Hola Wallet allows you to securely buy, hold and sell cryptocurrencies like Bitcoin, Bitcoin Cash, Ethereum, Tron, Litecoin, and many more on our easy, user-friendly application.

2. Send and receive crypto from friends and family, to and from your Hola wallet with easy usernames, no more confusing, and long wallet addresses.

3. Hola Wallet is the fastest-growing simplest and most secure P2P Bitcoin and cryptocurrency exchange.

4. Whether you’re having trouble with a trade or just have a question, you can be sure that a Hola Wallet representative will be available to help.

5. Get special offers and rewards just for using the Hola Wallet application.

6. Begin your crypto journey with Hola Wallet.

7. We make buying and selling crypto easy: buy bitcoin, ether, bitcoin cash, litecoin, and more instantly.

8. A dedicated customer support team is here to serve our users 24 hours a day, 7 days a week.

9. Select a payment method you like and trade directly with other people just like you!.

10. Interested in getting into cryptocurrency?

11. Smart auto-matching P2P engine.

Hola Wallet Customer Insights

1. Good choice for traders as well as long-term investors.Excellent and most trusted app related to Crypto .. very smooth and MAINLY SECURE APP EVER... !! Must use app for crypto transactions!!Very bad experience !!! Choose a country interface in the app is really bad and secoundly i choose my country as something else !!! And when i tried to sign up Manually in the mobile number section they were always saying invalid number !!! And yes when i tried google sign up there were upgrade wallet !!! It was so bad it wasted my time !!!Not good at all can't find my HOLA Coins since the update.

2. All methods to retrieve your money are not active within the app.This is a horrible system! I have follow their instructions step by step, in the three transactions that I have made have gotten stuck in the system for days and weeks.The easiest beginner wallet I've tried so far, the interface is simple to navigate and understand and the fees are zero.

3. BEGINNERS BEWARE! HOLA coin seems like it's more stable and you're getting a good return but in reality ALL THAT MEANS NOTHING WHEN THERE IS NO ACTUAL WAY TO TURN THOSE COINS INTO SOMETHING SPENDABLE OR GET THEM OUT OF THE APP.

4. Hola Coins is great for those who are just starting with cryptocurrency.Easy to use platform for everything crypto... Loved the app,,,,, People finding difficulty with migration, must read the instructions properly.

5. The new member referral benefit of Hola coins need to be strengthened and should be quick.

6. The one star I clicked doesn't belong to you, I clicked it cause you guys made it compulsory for one to do so for a review to get posted so you don't deserve itIt works well and is simple to use.

7. Highly recommend Hola coins to everyone.My experience with Hola Coins App is nice.

8. I have tried countless times to create an account but I keep getting the "oops problem with server " message.

9. The Built-in P2P service allows trade coins with other members very easily.

10. My money had to be moved and with the move came the inability to do P2P transactions which were the only way to buy or sell the coin before.

11. I tried the verification process described to to recover old account.

Steps to Troubleshoot & Fix Hola Wallet Issues

1. Fix Hola Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Hola Wallet: Restarting the app will resolve most errors.
  2. Update the Hola Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Hola Wallet" » Open Hola Wallet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hola Wallet » click "UPDATE".
  3. Clear Hola Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Hola Wallet servers.
    1. On Android, goto Settings » Apps » Select "Hola Wallet" » click Storage » click "Clear Cache".
  4. Check Hola Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Hola Wallet might not work.
  5. Uninstall and reinstall Hola Wallet. If nothing else has worked, completely uninstall Hola Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Hola Wallet not working


2. Fix Hola Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Hola Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Hola Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Hola Wallet may not be able to connect to the Internet when running in the background.

Reported Issues