Published by Grymala on Nov 5, 2024

Report an issue with AR Ruler App.
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Why should I report an Issue with AR Ruler App: Tape Measure Cam?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Grymala to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AR Ruler App: Tape Measure Cam image 1 contact AR Ruler App: Tape Measure Cam image 2

AR Ruler App Customer Insights

1. The features work and estimate well, but the constant ads and locked features are an instant uninstall.as soon as one downloads this app and opens it, the app forces them to watch an ad before anything else, then it goes straight to proposing to start a trial.

2. It was unable to measure a patch of ground outside, constantly making me start over a couple of seconds into the first side.

3. Edit: after the developers response I checked again and it's possible to exit the subscription screen, but the "x" is blocked by the camera on my pixel 4a.

4. the measurement were not accurate, and before one can do anything else after done with the measurements they are forced to write a review, leaving the cam open all along without a way to turn it off.

5. If you cancel before the trial is over, you won't be charged, but there is no free version of this app and it's deceptively framed as a free app with optional subscription.

6. Pixel 5a) in the first 5 minutes.The paid subscription is insanely high priced, but beyond that, the app is bad.

7. but at least here one can find a way to cancel and start using the app.

8. After using it for a while, it now struggles to find the surface to measure.

9. Crazy enough that I wouldn't consider it even if I needed to measure a cylinder, because in the end I'm going to check with a tape measure anyway.

10. Still wasn't even able to make the measurement, so I just deleted the app.You cannot fully open the app, or even hit the back button without subscribing for a cost $90.

11. If you move your camera at all, it changes the starting point of the object you are measuring.Poor pricing and not enticing.

Steps to Troubleshoot & Fix AR Ruler App Issues

1. Fix AR Ruler App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AR Ruler App: Restarting the app will resolve most errors.
  2. Update the AR Ruler App App. Here is how:
    1. On Android goto PlayStore » Search for "AR Ruler App" » Open AR Ruler App: Tape Measure Cam » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AR Ruler App » click "UPDATE".
  3. Clear AR Ruler App: Tape Measure Cam app cache: Clearing cached data will force your app to retrieve the latest data directly from AR Ruler App servers.
    1. On Android, goto Settings » Apps » Select "AR Ruler App: Tape Measure Cam" » click Storage » click "Clear Cache".
  4. Check AR Ruler App app permissions. If any of these permissions required to use your device's features are disenabled, AR Ruler App might not work.
  5. Uninstall and reinstall AR Ruler App. If nothing else has worked, completely uninstall AR Ruler App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AR Ruler App not working


2. Fix AR Ruler App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AR Ruler App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AR Ruler App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AR Ruler App may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to cancel my ar ruler subscription

    — by Anuj jain 1 year ago

  • Hi,

    I downloaded the app and the amount of $21.99 has been deducted.
    I don’t want to use this app as it is not what I expected and not found it useful for me.
    Can u please refund the amount deducted.
    Also cancel the he subscription if it hasn’t.
    Thanks

    — by Poorva Verma 2 years ago

  • I want to be sure my subrscription from your app is canceled, I've checked onGoogle Store and it doensn't seems I'm subscribed. But I need a confirmation from you as the app is a bit tricky.
    thanks

    — by federica 2 years ago

  • I want a refund as I didn't cancel in time. It's through pay pal on p_taylor_smith@redacted. I used my husband's card without permission so I want a refund

    — by Katrina 2 years ago

  • Good Afternoon,

    I unsubscribed and deleted this app immediately after use as I found it to be inaccurate and not what I needed, however I have just been charged £39. I would like this refunded and also have contacted Google Play for this.

    — by Neil Kermack 2 years ago

  • I have already cancelled this subscription twice but I was still charged. This has overdrawn my account. Please direct me to a department that can issue a refund because I cannot afford this most recent transaction.

    — by Keith R Bracken 2 years ago

  • I was charged 92 dollars when I never had access to the app

    — by Danielle Pirozzi 2 years ago

  • Could I please have a refund on my canceled subscription. I can't afford it

    — by kagiso Maphoto 2 years ago

  • This was app was purchased in error and I really cannot afford the 39.99. Could I please have a refund for this

    — by Elaine Stevenson 2 years ago

  • Hi. I forgot to cancel my trial subscription but have zero need for this app. Is there a way I can get a refund?

    — by Susanlee Tattoli 3 years ago

  • I was charged £39 but my son has had my phone and added it without permission, please can I have a refund please.

    — by Lisa Jotham 3 years ago