Published by Onfleet, Inc. on Aug 14, 2024

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Why should I report an Issue with Onfleet Driver?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Onfleet, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Onfleet Driver

1. Onfleet Driver is used with the Onfleet last mile delivery platform. - Up-to-the-second customer info, order details and navigation while avoiding traffic using Google Maps, Waze or Here We Go. - Productive driving with detailed task information and comprehensive metrics. - Communication with customers or dispatchers through text or phone calls to make faster deliveries. - Proof of delivery with the option to scan barcodes, verify IDs, upload photos and collect signatures.

2. If you work for a company that does not use Onfleet and you would like to learn more, check out or email sales@onfleet. com to schedule a demo.

3. Onfleet makes it easy for you to complete deliveries, quickly and efficiently.

4. Are you a driver looking for work?

5. Visit for job opportunities.

6. If you work for a company that does not use Onfleet and you would like to learn more, check out or email sales@onfleet. com to schedule a demo.

Onfleet Driver Customer Insights

1. Problems with starting tasks and actually having the app start to task uploading photos it Bug's and it doesn't even capture it at times making you waste more time and we all know time is money.

2. Even when I complete a task when a new task is given, it auto brings up someones past order and I keep having to hit back.

3. Overall awesome appWorks great! Only thing that could be improved is to allow the worker to be able to switch the order of their dropoffs instead of having to reach out to management.

4. Overall a very user friendly driving app.On top of it not having a reliable connection to the app itself I find it and I've talked to some of my other coworkers who still have an updated who are having no issues whatsoever but with the few who have are experiencing the same problem.

5. And just when your app was starting to "click" for me, this most recent update has a major glitch: when backing out to the map after finishing a task, it gives you the global view.

6. Not certain if those are GPS problems or Onfleet issuesNearly a flawless delivery app, however issues with logging off and contacting customers can be frustrating.

7. The one suggestion I think would make it optimal for me is: when picking up 2 orders at once, it would be very helpful if I could select which order to deliver first.

8. Every time I open it, or have an order or hit back to see all my orders it zooms all the way out and shows Asia/Africa.

9. Turns out, you not only have to turn on Locations on your phone but you also have to turn it on through the app.Once you hit "start" to navigate ,you receive the notice for turning on the apps locations feature.

10. If you accidentally navigate the only way is to call your manage and have them unassign the task and reassign it, unless you click fail task and they reassign it.

11. Even after I fully compltete a task I keep getting ding to "Finsih task before leaving area" which I have.

Steps to Troubleshoot & Fix Onfleet Driver Issues

1. Fix Onfleet Driver Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Onfleet Driver: Restarting the app will resolve most errors.
  2. Update the Onfleet Driver App. Here is how:
    1. On Android goto PlayStore » Search for "Onfleet Driver" » Open Onfleet Driver » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Onfleet Driver » click "UPDATE".
  3. Clear Onfleet Driver app cache: Clearing cached data will force your app to retrieve the latest data directly from Onfleet Driver servers.
    1. On Android, goto Settings » Apps » Select "Onfleet Driver" » click Storage » click "Clear Cache".
  4. Check Onfleet Driver app permissions. If any of these permissions required to use your device's features are disenabled, Onfleet Driver might not work.
  5. Uninstall and reinstall Onfleet Driver. If nothing else has worked, completely uninstall Onfleet Driver then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Onfleet Driver not working


2. Fix Onfleet Driver Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Onfleet Driver be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Onfleet Driver not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Onfleet Driver may not be able to connect to the Internet when running in the background.

Reported Issues