Published by Five Points Bank on Oct 10, 2024

Report an issue with Five Points Bank of Hastings.
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Why should I report an Issue with Five Points Bank of Hastings?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Five Points Bank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Five Points Bank of Hastings

1. We will never transmit your account number, and we will not store your username or password on your phone. • Available balance and pending deposits — learn more about how your available balance is calculated and what’s still pending. • Detailed transactions list — View the date, location, amount, and more for transactions on one page, just like you see in Online Banking. • Schedule payments and pay bills right from your mobile device. • If you're already a Bill Pay customer, your payees are automatically available for use in Mobile Bill Pay. • Popmoney - Send money, using a mobile number or email address, to friends and family with eligible accounts at participating financial institutions. • Let us help you find a nearby Five Points Bank of Hastings ATM.

2. It is optimized for android devices and available 24/7 using your existing Five Points Bank of Hastings Online® Username and Password.

3. Your security is our priority — Mobile data transmissions are safeguarded by 128-bit SSL (Secure Socket Layer) to prevent unauthorized access.

4. Five Points Bank of Hastings Mobile® is a fast, secure, and free* service for Five Points Bank of Hastings.

5. Our Online Security Guarantee provides added protection against unauthorized access to your accounts.

6. Locate an ATM using your current location or enter the zip code or address of the area you wish to search. *Your mobile carrier's message and data rates may apply.

Five Points Bank of Hastings Customer Insights

1. I get that it might be a security feature, but if I am already logged in with my fingerprint the app should at least let me use my fingerprint to get to bill pay.very frustrating and worthless They offer an excellent product in card valet to work with their debit card.

2. I'm sure, however, that the security that goes into it is no easy bit of code to write and the app has been secure so... I have no complaints.Anyone else having issues with the app not loading even after updating? It won't even let me login into the app.

3. I appreciate the fingerprint login, but hate the fact that I have to enter my password to do Bill Pay.

4. However their login has been changed so you are forced to enter it in with a keyboard you cannot autofill it with a password manager.

5. always looking out for me with their fraud team!Customer Service is excellent! I moved from a bank that I was with since 1980 and it was a great decision!It sucks if you have a Droid phone.

6. Frustrating!This app is very convenient, and allows me to check that no one is using my card when I've mislaid it.Very easy and fast as well.

7. Capital One here I come.From a user's point of view this app seams to bog down my android device and also cause it to crash from time to time.

8. The only way to enter a complex password is to write the thing down and then type it in.

9. You have keep reinstalling the ap every so many uses.When I downloaded and tried to open it afterwards all the app did was crash.

10. I gave it three stars because it is not as easy to use as the Chase app.

11. I think rather than continue to fight it year after year it would be easier just to change Banks.

Steps to Troubleshoot & Fix Five Points Bank of Hastings Issues

1. Fix Five Points Bank of Hastings Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Five Points Bank of Hastings: Restarting the app will resolve most errors.
  2. Update the Five Points Bank of Hastings App. Here is how:
    1. On Android goto PlayStore » Search for "Five Points Bank of Hastings" » Open Five Points Bank of Hastings » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Five Points Bank of Hastings » click "UPDATE".
  3. Clear Five Points Bank of Hastings app cache: Clearing cached data will force your app to retrieve the latest data directly from Five Points Bank of Hastings servers.
    1. On Android, goto Settings » Apps » Select "Five Points Bank of Hastings" » click Storage » click "Clear Cache".
  4. Check Five Points Bank of Hastings app permissions. If any of these permissions required to use your device's features are disenabled, Five Points Bank of Hastings might not work.
  5. Uninstall and reinstall Five Points Bank of Hastings. If nothing else has worked, completely uninstall Five Points Bank of Hastings then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Five Points Bank of Hastings not working


2. Fix Five Points Bank of Hastings Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Five Points Bank of Hastings be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Five Points Bank of Hastings not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Five Points Bank of Hastings may not be able to connect to the Internet when running in the background.

Reported Issues