Published by LendingPoint on Jun 30, 2023

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Why should I report an Issue with LendingPoint?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of LendingPoint to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About LendingPoint

1. Actual loan offers and loan amounts, terms and annual percentage rates ("APR") may vary based upon LendingPoint's proprietary scoring and underwriting system's review of your credit, financial condition, other factors, and supporting documents or information you provide.

2. The total amount due under the loan terms provided is $16,604. 64. (Actual terms and rate depend on credit history, income, and other factors. ) Customers may have the option to deduct the origination fee from the disbursed loan amount if desired.

3. For a well-qualified customer, a $10,000 loan for a period of 48 months with an APR of 24. 06% and origination fee of 6% will have a payment of $345. 93 per month.

4. Upon final underwriting approval to fund a loan, said funds are often sent via ACH the next non-holiday business day.

5. Georgia loans have a minimum $3,500 loan amount.

6. Loans are offered from $2,000 to $36,500, at rates ranging from 9. 99% to 35. 99% APR, with terms from 24 to 60 months.

7. Origination or other fees from 0% to 6% may apply depending upon your state of residence.

8. The total amount due is the total amount of the loan you will have paid after you have made all payments as scheduled.

LendingPoint Customer Insights

1. What's going on? How can i make a payment that doesn't take me 30min plus like contacting via phone call?It's been months and I can't log in to my account last time I called customer service I was told IT would fix it and contact me.

2. Simply lays out your loan balance, monthly payments, and track record.It's ok, the problem I have is it doesn't save your login name so you have to always re-enter that and the fico score never works.

3. It works maybe twice and then the same problem, can't log in and have to go to the web to get into my account.Very upsetting that every time I try and open up the app that gives me an error and I have to uninstall and reinstall if I can give it less than a ⭐ I would.I can't login on the mobile app since the new update I login and it immediately takes me back to login i see my account for a split seconds.

4. It is nice to be able to make extra payments and see your payment historyforget sometimes it's just like a major credit card with a high balance.

5. I have never been able to log into my account but I'm sure if I stopped making payments they would reach out to me right away.

6. The only downfall is the fact that the billing-" processing time to post a payment takes longer than expected.

7. I like to pay each time i get paid & when i do it asks is this an extra pmt or if it's to be applied to reg monthly pmt.

8. The calculated interest per day on YOUR outstanding balance is how LP makes money for profit.The app seems pretty simple and is running fine.

9. I want to be able to see my statements.The part i hate is options when making pmts.

10. If you choose monthly pmt & it's not the due date it won't take pmt until that date.

11. They made some big improvements over the almost 2 years I've been using it but it is useless now.

Steps to Troubleshoot & Fix LendingPoint Issues

1. Fix LendingPoint Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart LendingPoint: Restarting the app will resolve most errors.
  2. Update the LendingPoint App. Here is how:
    1. On Android goto PlayStore » Search for "LendingPoint" » Open LendingPoint » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LendingPoint » click "UPDATE".
  3. Clear LendingPoint app cache: Clearing cached data will force your app to retrieve the latest data directly from LendingPoint servers.
    1. On Android, goto Settings » Apps » Select "LendingPoint" » click Storage » click "Clear Cache".
  4. Check LendingPoint app permissions. If any of these permissions required to use your device's features are disenabled, LendingPoint might not work.
  5. Uninstall and reinstall LendingPoint. If nothing else has worked, completely uninstall LendingPoint then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LendingPoint not working

2. Fix LendingPoint Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make LendingPoint be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LendingPoint not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LendingPoint may not be able to connect to the Internet when running in the background.

Reported Issues