Published by Ferrum Network

Report an issue with First Kudi.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with First Kudi?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ferrum Network to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact First Kudi image 1 contact First Kudi image 2

About First Kudi

1. Kudi Wallet allows you to buy and sell digital assets such as Bitcoin ₿, and USD dollar backed stable coin Gemini Dollar quickly, easily and securely. ✳ Do you have issues with the app? ask it on our telegram channel for quick reply or address your concerns with the community.

2. Through Kudi Wallet, we plan to help drive the adoption and use of digital assets across the African continent.

3. Kudi Wallet is designed and built to serve the African market.

4. We understand that Africa has great opportunities as well as unique challenges in the digital asset space.

5. Kudi Wallet is one of the most advanced and secure platforms in the blokchain space.

First Kudi Customer Insights

1. Thats deceitful.I've been trying to withdraw my Ferrum network from my first kudi app but the keep saying "maximum withdrawal limit of 1 frm must be reached, contact support to increase limit" I've tried to contact support and have texted on WhatsApp and telegram but no response until now please I need help with that thank youI am very diappointed with this app, i havet receive the bitcoin i sent to my bitcoin wallet.

2. Kolade A.My experience as part of first users of kudi App: 1.

3. Also make sure to connect the app to your bank account so that you can withdraw money when you need immediately.It is a very reliable online trading platform.

4. Bitcoin, stablecoin, fiat, one click bank account, debit cards and ferrum network interoperability.

5. I have sent them message, yet no reply.Kudi as an easy to use and secure crypto wallet.

6. I dont reccommed first kudi to anyone, until they resolve the issue.

7. In conclusion, Kudi exchange/app is presently the best fiat gateway I have seen in recent times.

8. Also I'm not a huge fan of the name first kudi.

9. Kudi transactions are fast and secured by two factor authentication when necessary.

10. To get the best result use Authy, or Google Authenticator when you are withdrawing Bitcoin or Naira or other currencies.

11. I feel they can do better and it can appeal to a broader customer base.This is a powerful app that serves as an intersection between traditional finance and blockchain technology.

Steps to Troubleshoot & Fix First Kudi Issues

1. Fix First Kudi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart First Kudi: Restarting the app will resolve most errors.
  2. Update the First Kudi App. Here is how:
    1. On Android goto PlayStore » Search for "First Kudi" » Open First Kudi » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for First Kudi » click "UPDATE".
  3. Clear First Kudi app cache: Clearing cached data will force your app to retrieve the latest data directly from First Kudi servers.
    1. On Android, goto Settings » Apps » Select "First Kudi" » click Storage » click "Clear Cache".
  4. Check First Kudi app permissions. If any of these permissions required to use your device's features are disenabled, First Kudi might not work.
  5. Uninstall and reinstall First Kudi. If nothing else has worked, completely uninstall First Kudi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing First Kudi not working


2. Fix First Kudi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make First Kudi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to First Kudi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, First Kudi may not be able to connect to the Internet when running in the background.

Reported Issues