Contact Bourse Direct Customer Service

Why should I report an Issue with Bourse Direct?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bourse Direct to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Franchement une belle grosse m*rde! Des incompetents qui vous prennent pour des débiles ! A fuir, une horreur !A quand une connexion plus rapide : empreinte digitale ?Interface datée et à revoir.

2. Il faudrait également rajouter un widget afin de voir directement son portefeuille ainsi que l'identification via empreinte digitale.Ergonomie et niveau d'information très pauvre.

3. Je ne mettrai au plus que 4 étoiles car sortir une application sur le store sans faire de tests suffisant au préalable n'est pas professionnel...Compte clôturé depuis le mois de septembre.

4. Please improve it.Values not in real time.Pire platforme de trading, passez votre chemin, vous vous épargnerai des soucis.

5. Aucun support, interface lugubre, refus de transfert, IBAN discrimination...Je mets une étoile car le bouton « se connecter n'est pas accessible sur mon One Plus 6T ».

6. Nous sommes en janvier, toujours pas de virement de mon solde reçu ! Service client 0, réactivité 0, honnêteté et transparence -10.

7. Very poor web design and featuresLess practical than the mobile websiteThe app is not as useful as the website.

8. J'espère pouvoir mettre un avis différent lorsque le bug sera corrigé.

9. Ainsi l'application devient complètement inutile.

10. De nombreux échange par mail et courrier transmis.

1. Fix Bourse Direct Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bourse Direct: Restarting the app will resolve most errors.
2. Update the Bourse Direct App. Here is how:
   1. On Android goto PlayStore » Search for "Bourse Direct" » Open Bourse Direct » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bourse Direct » click "UPDATE".
3. Clear Bourse Direct app cache: Clearing cached data will force your app to retrieve the latest data directly from Bourse Direct servers.
   1. On Android, goto Settings » Apps » Select "Bourse Direct" » click Storage » click "Clear Cache".
4. Check Bourse Direct app permissions. If any of these permissions required to use your device's features are disenabled, Bourse Direct might not work.
5. Uninstall and reinstall Bourse Direct. If nothing else has worked, completely uninstall Bourse Direct then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bourse Direct not working

2. Fix Bourse Direct Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bourse Direct be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bourse Direct not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bourse Direct may not be able to connect to the Internet when running in the background.