Contact Balance Customer Service

Why should I report an Issue with Balance: Meditation & Sleep?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Elevate Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It wasn't one month of >shove this into your routine so you can get the most out of itttt!< I've now gone through the 10 Basics courses which have already been so helpful, and 5 of 10 into the Frist Lesson.this app is the perfect way to help train and become consistent with your meditations.

2. It helps you build and practice mindfulness skills like breathing/labelingI downloaded the app because of the free year offered.

3. The app is free for the first year, and I honestly never intended to pay for anything, but the more I use it, the more I feel like I'll be a happily paying customer at some point.

4. Of course, I also don't remember what that will cost, so we'll seeThe free year is really helping me prove to myself that I can stick with something.

5. There are many pauses where I will start to feel like I might fall asleep and the person guiding will start talking and scare me out of the comfortable place I was.

6. There are simply SO MANY different kinds of mindfulness singles you can do, and they change every time you use them, based on how many times you've used that particular meditation.

7. The first year is free or you can choose to pay for and after that it's 70 a year, but again that's only after a year and you could easily get through it all on shorter.

8. Maybe instead, provide the free year and send a reminder to subscribe at the end.

9. Guided meditations for different situations, as well as sleep sounds.

10. I took advantage of a free full year of the app.

11. This has really made a complete positive change to my overall feeling mentally, physically and emotionally I feel better... I had played the exercises aloud and my friend wants to do this as well.

1. Fix Balance Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Balance: Restarting the app will resolve most errors.
2. Update the Balance App. Here is how:
   1. On Android goto PlayStore » Search for "Balance" » Open Balance: Meditation & Sleep » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Balance » click "UPDATE".
3. Clear Balance: Meditation & Sleep app cache: Clearing cached data will force your app to retrieve the latest data directly from Balance servers.
   1. On Android, goto Settings » Apps » Select "Balance: Meditation & Sleep" » click Storage » click "Clear Cache".
4. Check Balance app permissions. If any of these permissions required to use your device's features are disenabled, Balance might not work.
5. Uninstall and reinstall Balance. If nothing else has worked, completely uninstall Balance then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Balance not working

2. Fix Balance Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Balance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Balance not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Balance may not be able to connect to the Internet when running in the background.