Contact Waterbalance Customer Service

Why should I report an Issue with Waterbalance?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BORJOMI INTERNATIONAL to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. More specific drinks to recordI'm honestly liking this app after 1 full day- but I'm really irked that I can't add more than 20 ounces of water at a time.

2. Keeps saying "you haven't added any drinks on this day" even tho the main screen shows a percentage.Excellent, does just what it should.

3. Other than that, the interface is nice and clean, easy to use, I like it.Doesn't count the water quantity properly.

4. Lame.My phone updated last night, now the water app will not display intakes on 2nd screen.

5. Be good if it synced with other trackers, like Samsung HealthPretty good so far, but I'm surprised that white coffee in an option, but white tea isn't.

6. Good but... I would give 5 stars but the notifications are every 2 hours which I believe is far too long in between each drink (for me) to be able to get in all 2+ltrs per day and there's no option to change it.

7. XI was that person, that drank maybe a 15 oz water bottle in a week and a standard cup of coffee everyday.

8. I may delete it, if I get too irritated with having to make more than one entry per finished water bottle.

9. The very beginning of using this app, I was still struggling even getting 50% water intake.

10. I have two different size water bottles.

11. It would be great to have the option to change settings for notofications - some more variations would take this to a 5 star rating.

1. Fix Waterbalance Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Waterbalance: Restarting the app will resolve most errors.
2. Update the Waterbalance App. Here is how:
   1. On Android goto PlayStore » Search for "Waterbalance" » Open Waterbalance » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Waterbalance » click "UPDATE".
3. Clear Waterbalance app cache: Clearing cached data will force your app to retrieve the latest data directly from Waterbalance servers.
   1. On Android, goto Settings » Apps » Select "Waterbalance" » click Storage » click "Clear Cache".
4. Check Waterbalance app permissions. If any of these permissions required to use your device's features are disenabled, Waterbalance might not work.
5. Uninstall and reinstall Waterbalance. If nothing else has worked, completely uninstall Waterbalance then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Waterbalance not working

2. Fix Waterbalance Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Waterbalance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Waterbalance not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Waterbalance may not be able to connect to the Internet when running in the background.