Published by Drugs.com on Aug 15, 2024

Report an issue with Drugs.com Medication Guide.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Drugs.com Medication Guide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Drugs.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Drugs.com Medication Guide image 1 contact Drugs.com Medication Guide image 2

Drugs.com Medication Guide Customer Insights

1. This is an important feature for me because it makes it easier to give doctors accurate info and because I want a friend to have an up to date list in case of emergency.It's nice to get everything in one organized place, but I really need IMAGES of the pills right in the meds list.

2. Creating a medication list is easy using the scanning feature and is a great tool to keep track of refills.You can also print a med list for your Drs visit.

3. Having a list to refer to when I visit my doctors, to make sure I can get all the dosages straight and not leave anything out, gives a lot of peace of mind.This is my go to app whenever I need to learn about a medication.

4. In fact, it would be really nice if it had a computer vision feature that could match the pills you have laid out with the camera to the ones on your list and tell you if you've got them all there or which ones are missing.

5. It has many helpful features for both managing existing medications/dosages and researching new ones (it checks interactions with both other drugs and any medical conditions you might have).

6. along with all the possible side effects and adverse interactions with other meds.

7. Makes it so much easier than going through a list of all your meds.

8. Whenever one of my doctors adds something new, all I have to do is add it to the list, and the interactions with all the others are automatically updated.

9. I find the app very useful for tracking my many meds and checking interactions.

10. I take 22 different meds and by taking a few minutes to load them all in here I finally have everything organized.

11. 😁🤓 SUPER APPHighly recommend this app for people who need to keep track of many different medications, especially if they change often.

Steps to Troubleshoot & Fix Drugs.com Medication Guide Issues

1. Fix Drugs.com Medication Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Drugs.com Medication Guide: Restarting the app will resolve most errors.
  2. Update the Drugs.com Medication Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Drugs.com Medication Guide" » Open Drugs.com Medication Guide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Drugs.com Medication Guide » click "UPDATE".
  3. Clear Drugs.com Medication Guide app cache: Clearing cached data will force your app to retrieve the latest data directly from Drugs.com Medication Guide servers.
    1. On Android, goto Settings » Apps » Select "Drugs.com Medication Guide" » click Storage » click "Clear Cache".
  4. Check Drugs.com Medication Guide app permissions. If any of these permissions required to use your device's features are disenabled, Drugs.com Medication Guide might not work.
  5. Uninstall and reinstall Drugs.com Medication Guide. If nothing else has worked, completely uninstall Drugs.com Medication Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Drugs.com Medication Guide not working


2. Fix Drugs.com Medication Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Drugs.com Medication Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Drugs.com Medication Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Drugs.com Medication Guide may not be able to connect to the Internet when running in the background.

Reported Issues