Contact Diabetes Logbook Customer Service

Why should I report an Issue with Diabetes Logbook - Blood Glucose Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dr.KM Chohan to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. One of the a few blood sugar tracker that show really good graphs for before and after meals, which are actually needed for those diabetics who are on insulin.Another disappointment! Could anyone explain what possible reason this app needs access to my photos, contacts, etc to operate correctly? Well if you don't grant access to everything in your phone to this app you're not allowed to use it! I'll be removing it from my phone immediately.I've worked out the kinks and in general it is very good.

2. The app immediately stopped working and I haven't been able to open it since! I'm terrified it will never operate again and all that tracking data is lost.It's easy to enter and edit glucose and bp readings in this app, but it is disappointing in terms of reporting the data.

3. The Share with Doctor option creates a 'Comprehensive Report' including all entries for each date but with the dates completely jumbled up, which makes the report basically useless 😕An good app, easy to use, easy to setup, good for pets too.

4. because one time my app was uninstalled a bistackly and I lost my all data.Helps keep track of my carbohydrates in food and making a comparison of pre and post- meal blood glucose levels very nicely.

5. Design of this application is very good and easy to use.

6. I had to uninstall it because of the incessant reminders.This application is very good.

7. Also label under settings, data tracking is mispelled as "madication" instead of medication.

8. After collecting over three weeks of values, I felt confident enough to enter a target for my fasting value.

9. I appreciate the NO ADS.Simple, easy to use and very useful app.

10. It would be nice if your provide the option of editing medication entries.Free and no ads! Thanks.

11. I like you can share the data with your doctor.

1. Fix Diabetes Logbook Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Diabetes Logbook: Restarting the app will resolve most errors.
2. Update the Diabetes Logbook App. Here is how:
   1. On Android goto PlayStore » Search for "Diabetes Logbook" » Open Diabetes Logbook - Blood Glucose Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Diabetes Logbook » click "UPDATE".
3. Clear Diabetes Logbook - Blood Glucose Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Diabetes Logbook servers.
   1. On Android, goto Settings » Apps » Select "Diabetes Logbook - Blood Glucose Tracker" » click Storage » click "Clear Cache".
4. Check Diabetes Logbook app permissions. If any of these permissions required to use your device's features are disenabled, Diabetes Logbook might not work.
5. Uninstall and reinstall Diabetes Logbook. If nothing else has worked, completely uninstall Diabetes Logbook then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Diabetes Logbook not working

2. Fix Diabetes Logbook Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Diabetes Logbook be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Diabetes Logbook not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Diabetes Logbook may not be able to connect to the Internet when running in the background.