Contact Deserve Customer Service

Why should I report an Issue with Deserve Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Deserve, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Comprehensive Transaction Details: Delve into detailed transaction information to gain a comprehensive overview of your financial activity.

2. Monthly Spending Insights: Gain valuable insights into your financial habits with our new monthly spending feature.

3. Deserve® is a venture-backed startup committed to providing essential financial services to students at U. S. colleges and universities.

4. Effortlessly add cards, making your payment methods streamlined for seamless transactions.

5. Streamlined Rewards Experience: Navigate a user-friendly rewards system within the app, making it a breeze to earn and redeem rewards.

6. Transaction Grouping: Optimize your spending management with our transaction grouping feature.

7. Easily categorize and track your transactions, making financial tracking effortless.

8. In-App Card Numbers: Retrieve your card numbers directly within the app for a quick and secure way to access your card information whenever you need it.

9. Password-Free Login: Effortlessly access your account by entering your phone number and email.

10. Elevate your financial journey effortlessly with our enhanced app functionality.

11. One-Button Wallet Addition: Simplify your digital wallet management with a single button press.

1. I am thinking of closing my deserve credit card because of this annoying experience.Using on OnePlus 7 Pro and splash screen with deserve logo is horribly squished when launching the app - not sure why that is happening.

2. I mean for a credit card service, being unable to use the mobile app is unexpected.

3. Great credit card to build your credit score!This app is an absolute disaster making it impossible to make a payment.

4. Also, login button itself doesn't get activated after entering details.They cancelled my account without warning due to "inactivity" despite me using my card recently.

5. I own 4 credit cards, the customer service has been phenomenal from all except deserve.

6. Nice.I have been using this app and the credit card for almost half a year.

7. It would look a lot sleeker! If you would like me to email examples of what I'm a referencing - let me know! I will update my rating once issues are fixed.I have been unable to get past the login screen for the past 45 days.

8. This was my oldest card and closing it against my will has greatly affected my credit score.

9. I have been using 4 credit cards until date.

10. Customer service couldn't help me and no manager has addressed my issue even though there was a "ticket submitted" for the incident.

11. This is the worst credit card app I have ever used.

1. Fix Deserve Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Deserve: Restarting the app will resolve most errors.
2. Update the Deserve App. Here is how:
   1. On Android goto PlayStore » Search for "Deserve" » Open Deserve Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Deserve » click "UPDATE".
3. Clear Deserve Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Deserve servers.
   1. On Android, goto Settings » Apps » Select "Deserve Mobile" » click Storage » click "Clear Cache".
4. Check Deserve app permissions. If any of these permissions required to use your device's features are disenabled, Deserve might not work.
5. Uninstall and reinstall Deserve. If nothing else has worked, completely uninstall Deserve then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Deserve not working

2. Fix Deserve Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Deserve be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Deserve not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Deserve may not be able to connect to the Internet when running in the background.