Published by DaySmart Software Inc on Aug 30, 2024

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Why should I report an Issue with DaySmart Pet Software?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DaySmart Software Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About DaySmart Pet Software

1. DaySmart Pet™, formerly known as 123Pet, is an easy to use groomer appointment scheduling app for pet grooming business owners, employees, and independent contractors that lets you manage your grooming business on the go.

2. DaySmart Pet™ is a great grooming scheduler app for any size pet business, and pet grooming business owners and managers can even check out the appointment schedule of any of the employees at the business.

3. View your clients’ pets’ grooming or medical notes, see what products and services the client has purchased in the past, all their upcoming appointments, send them a quick text or e-mail right from the app, or even get a map to their address if you’re a mobile pet groomer.

4. DaySmart Pet™ is a useful pet grooming client manager and makes it easy to keep up-to-date and in contact with all of your pet salon’s clients.

5. Not just a pet salon grooming scheduler, you can block out time on your calendar to let everybody at the business know when you’re not available.

6. Manage your product inventory, and even sell products to clients right on your phone or tablet. retail product you have in the business at any time.

7. You'll be automatically notified of new appointment requests in the app and once you accept or reject the request, DaySmart Pet™ will handle notifying the client by e-mail.

8. Create a completely customized website for your business and allow clients to request appointments through your website or Facebook page.

9. Quickly flip through days on your calendar, view and schedule appointments, and book time blocks to mark yourself off the appointment book.

10. We’ve included over 25 comprehensive business reports to make running your pet grooming business from anywhere a breeze.

11. Check your total sales, employee percentage booked, product inventory levels, and more right from your phone.

DaySmart Pet Software Customer Insights

1. still nothing..... what can happen to get this app to work?????????Brutally painful software & daysmart techs act like they have no clue there is any issues- for over $300/mo cdn the software shouldn't be so slow & shouldn't freeze when trying to respond to a customer - this software is actual stressfulNever works on my phone I can't search the clients list I can't search the pets list.... absolutely useless only desktop version works .Best software on the market, price is a RIP OFF.

2. Clients don't get reminder texts and sometimes it's hours before they get appt scheduled text.i downloaded this app on my chromebook and it wont even open, it keeps telling me that there is an issue with it and i need this app to manage my business.

3. I'm done, moving to a different scheduling system, the market wasn't saturated with scheduling programs when I began, now it is... bye felicia.The swiping to get to the next and previous days in a recent update makes this app close to unusable for me.

4. I manually type dates for the notes I add so I can see the history of what my clients request.Where do I start? It deletes ALL YOUR CLIENT NOTES AT RANDOM.

5. It seems that after updates or additions of people to the software, is when permission needs to be given to access aspects of the app.Wow where do I begin.

6. I wish it would let you add multiple notes and organize them by the dates you enter them so you can see what date a note was added instead of it being one long screen for notes.

7. You have to look in 3 or 4 different sections for client info, pricing, notes etc.

8. There is a place for photos and notes and medical info.It's so glitchy.

9. Called last week to sell their update, $900! Over 1K after taxes! Offered me $30/month sub, I don't want that, it's a waste of money.

10. It doesn't work when I need it to but, seemingly, also can't view my own column without accidently moving to the next day.

11. Now is so SLOW AND GLITCHY!! I'm about to find new software bc this is ridiculous.

Steps to Troubleshoot & Fix DaySmart Pet Software Issues

1. Fix DaySmart Pet Software Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart DaySmart Pet Software: Restarting the app will resolve most errors.
  2. Update the DaySmart Pet Software App. Here is how:
    1. On Android goto PlayStore » Search for "DaySmart Pet Software" » Open DaySmart Pet Software » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DaySmart Pet Software » click "UPDATE".
  3. Clear DaySmart Pet Software app cache: Clearing cached data will force your app to retrieve the latest data directly from DaySmart Pet Software servers.
    1. On Android, goto Settings » Apps » Select "DaySmart Pet Software" » click Storage » click "Clear Cache".
  4. Check DaySmart Pet Software app permissions. If any of these permissions required to use your device's features are disenabled, DaySmart Pet Software might not work.
  5. Uninstall and reinstall DaySmart Pet Software. If nothing else has worked, completely uninstall DaySmart Pet Software then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing DaySmart Pet Software not working


2. Fix DaySmart Pet Software Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make DaySmart Pet Software be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to DaySmart Pet Software not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, DaySmart Pet Software may not be able to connect to the Internet when running in the background.

Reported Issues

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