Published by CoreCard Software on Nov 8, 2024

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Why should I report an Issue with ConvenientCards Mobile Banking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CoreCard Software to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ConvenientCards Mobile Banking

1. The Convenient Cards mobile App lets you check your balance and review transactions directly from your mobile phone wherever you are and whenever you want.

2. A mobile App for your Convenient Visa Prepaid Cards.

3. It provides you the power to manage your money while you’re "on‐the‐go" with the ease and convenience of your mobile phone.

4. Have you ever wanted to know your card balance or look at your recent transactions before making a purchase or heading to an ATM?

5. Works with the Convenient Access Visa Prepaid Card, the Convenient Visa TravelMoney Card, and other reloadable Convenient Visa Prepaid Cards.

ConvenientCards Customer Insights

1. This app is easy to use so get the download button and get started on excellent support with this appGreat app and works Great with card.Just what I was looking for.Great simple straight forward !Now just typed my rating, wouldn't let me submit it, so even this sucks.

Steps to Troubleshoot & Fix ConvenientCards Issues

1. Fix ConvenientCards Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ConvenientCards: Restarting the app will resolve most errors.
  2. Update the ConvenientCards App. Here is how:
    1. On Android goto PlayStore » Search for "ConvenientCards" » Open ConvenientCards Mobile Banking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ConvenientCards » click "UPDATE".
  3. Clear ConvenientCards Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from ConvenientCards servers.
    1. On Android, goto Settings » Apps » Select "ConvenientCards Mobile Banking" » click Storage » click "Clear Cache".
  4. Check ConvenientCards app permissions. If any of these permissions required to use your device's features are disenabled, ConvenientCards might not work.
  5. Uninstall and reinstall ConvenientCards. If nothing else has worked, completely uninstall ConvenientCards then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ConvenientCards not working


2. Fix ConvenientCards Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ConvenientCards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ConvenientCards not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ConvenientCards may not be able to connect to the Internet when running in the background.

Reported Issues