Published by Creative Licence Digital on Oct 20, 2024

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Why should I report an Issue with EdApp: Mobile LMS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Creative Licence Digital to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact EdApp: Mobile LMS image 1 contact EdApp: Mobile LMS image 2

About EdApp: Mobile LMS

1. EdApp not only has one of the most modern LMS platforms ever created but also utilizes micro-learning with gamification, which means content is broken up into easy digestible bite sized pieces and then reinforced with an engaging game.

2. EdApp is the learning management system (LMS) designed for today’s digital habits, delivering engaging and effective micro-lessons directly to your users devices, anytime, anywhere.

3. These features combined are perfectly suited to mobile and today’s professionals, and what’s more it’s clinically proven to have better retention too!

4. To discover the powerful LMS of EdApp, check it out: edapp.

EdApp Customer Insights

1. It can't retrieve the info so you actually have to close the app and give it a break for it to restart your lesson.Disgusting app, No resume option Upon first time I solved 129 out of 150 questions, think I'll solve them later the app is showing that the progress is saving but it didn't, I have to restart the questions, Second time I've somehow completed the quiz but it still didn't show completion Disgusting waste of time, Third time I was solving that huge 150 questions quiz, but after reaching close to hundred, the quiz send me out without any reason and WOILAA... NO RESUME.... SUCH A WASTE DISGUSTINGComprehensive, informative, with engaging activities to test one's understanding of the subject matter.

2. Thanks for the free certification too.It works fine but when I tapped a module, I couldn't see the start button because it was white text on a white background... I was learning about accessibility too..I find this apps very useful for cricket , Very useful for the learners, needs to 'updated' regularly.Edify is a tool that helps with missionary training through simple yet thorough lessons.It make everything easy, and it save a lot of time.Useless app.

3. When you press on a link for further information or watching a video, it struggles to resume back to the slide/ lesson you were on.

4. Sometimes it freezes and goes off to restart and I have to also restart my lesson.

5. This is particularly true where you must select several answers in a single question yet I can only select one answer.

6. This bothers me because it is impossible for me to appear at the top of the class since the apple users in my do not have this problem.

7. I discovered there are bugs which affect my progress and overall score.

8. I've completed 5 total sections so far.

9. I confirmed this with another android user today in the same course.

10. I also noticed many typos in the last section.

11. Otherwise good!It is fair.

Steps to Troubleshoot & Fix EdApp Issues

1. Fix EdApp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EdApp: Restarting the app will resolve most errors.
  2. Update the EdApp App. Here is how:
    1. On Android goto PlayStore » Search for "EdApp" » Open EdApp: Mobile LMS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EdApp » click "UPDATE".
  3. Clear EdApp: Mobile LMS app cache: Clearing cached data will force your app to retrieve the latest data directly from EdApp servers.
    1. On Android, goto Settings » Apps » Select "EdApp: Mobile LMS" » click Storage » click "Clear Cache".
  4. Check EdApp app permissions. If any of these permissions required to use your device's features are disenabled, EdApp might not work.
  5. Uninstall and reinstall EdApp. If nothing else has worked, completely uninstall EdApp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EdApp not working


2. Fix EdApp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EdApp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EdApp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EdApp may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • wasn't able to put company invitation code

    — by Sharmajne Navarro 2 years ago