Published by MindSciences Inc on Nov 4, 2024

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Why should I report an Issue with Eat Right Now®?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MindSciences Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Eat Right Now® image 1 contact Eat Right Now® image 2

Eat Right Now Customer Insights

1. There is a choice for "other," but it doesn't have an option to type in a unique response for what "other" is.I just tried to use this app and found that the fonts are so tiny and the color scheme so low contrast that I could not read anything but the labels at the top of the page.

2. If you try to move to a different topic without completing one you've started, it resets the one you started, so if you change your mind and want to go back to the previous topic, you are forced to repeat everything at a snails pace.

3. The training program is well structured into manageable daily lessons and there are lots of ways to customize it: work at your item pace, return to lessons you need to review, etc.

4. First gear is understanding my own habit loops, second gear is noticing all the uncomfortable effects of overeating.

5. The goal of good interface design is to allow effective operation and control of the device from the human end.

6. In the past I've tried to skip second gear and go right into third gear of various food-limiting protocols, which I found hard to stick with.

7. The app doesn't allow you to complete the first action after receiving a notification for a second one.

8. They've broken the program into predetermined chunks and you are forced to progress at their determined pace.

9. I searched for in app font controls but did not find any.This is a good app, but the user interface is really bad.

10. In particular, understanding how to "warm up" for a snack and practicing checking in with my body to find my level of "want"/"craving".

11. Unfortunately, when I came to the page with the Journal button, the button wasn't "hot." I couldn't proceed without clicking on the part about upgrading my subscription.

Steps to Troubleshoot & Fix Eat Right Now Issues

1. Fix Eat Right Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Eat Right Now: Restarting the app will resolve most errors.
  2. Update the Eat Right Now App. Here is how:
    1. On Android goto PlayStore » Search for "Eat Right Now" » Open Eat Right Now® » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eat Right Now » click "UPDATE".
  3. Clear Eat Right Now® app cache: Clearing cached data will force your app to retrieve the latest data directly from Eat Right Now servers.
    1. On Android, goto Settings » Apps » Select "Eat Right Now®" » click Storage » click "Clear Cache".
  4. Check Eat Right Now app permissions. If any of these permissions required to use your device's features are disenabled, Eat Right Now might not work.
  5. Uninstall and reinstall Eat Right Now. If nothing else has worked, completely uninstall Eat Right Now then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Eat Right Now not working


2. Fix Eat Right Now Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Eat Right Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Eat Right Now not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Eat Right Now may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel my subscription. Thank you

    — by Brittany Gagnon 2 years ago