AppContacterContact Mi Fitness (Xiaomi Wear) Customer Service
Chat with our AI-based Mi Fitness (Xiaomi Wear) Support
Why chat with our AI Mi Fitness (Xiaomi Wear) Support?
- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of Mi Fitness (Xiaomi Wear).
- Skip support wait times and emailing back and forth. Get help immediately.
|
What users are saying
1. Won't sync and no one knows why.I was really excited to use the watch and it's got great elements but I find it frustrating that a gesture like crossing arms can trigger the change watch face option and I have to exit each time.
2. First and main comment: why do I have to be online to sync my watch with the app? I don't have a data plan (too expensive), so I am only connected when I have WiFi at home.
3. Going back to Huawei watch and app which gives better output.The app only "allows" you to sync sleep data once.
4. The Bluetooth is one also when there is no WiFi so why can't I sync? Does this mean my data gets shared with a server online - I did not get asked to agree.
5. If you sync in the middle of the night, and then when you wake up, the app will overwrite the data on the band with the first one, rather than receiving the updated data from the band.
6. If you restart the band, the correct data is still present, until you sync with the app again.
7. Trying to sync app and track treadmill use usually fails (band pauses, app doesn't sense much).
8. Second point: why does the app have to have that cheesy looking avatar guy there? Make it simple and functional.Edit: added 4/14 update made no change even with another password reset.
9. The watch also keeps showing a music play screen while you workout yet your not playing music, and phone is not in range and you can not disable this feature.
10. Unfortunately, there does not appear to be a simple way to reboot the device.The data is reasonable but the interface is not great.
11. Just my observation.To connect to a different phone you need to do a factory reset on the phone losing all data and settings.
Steps to Troubleshoot & Fix Mi Fitness (Xiaomi Wear) Issues
1. Fix Mi Fitness (Xiaomi Wear) Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Mi Fitness (Xiaomi Wear): Restarting the app will resolve most errors.
- Update the Mi Fitness (Xiaomi Wear) App. Here is how:
- On Android goto PlayStore » Search for "Mi Fitness (Xiaomi Wear)" » Open Mi Fitness (Xiaomi Wear) » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Mi Fitness (Xiaomi Wear) » click "UPDATE".
- Clear Mi Fitness (Xiaomi Wear) app cache: Clearing cached data will force your app to retrieve the latest data directly from Mi Fitness (Xiaomi Wear) servers.
- On Android, goto Settings » Apps » Select "Mi Fitness (Xiaomi Wear)" » click Storage » click "Clear Cache".
- Check Mi Fitness (Xiaomi Wear) app permissions. If any of these permissions required to use your device's features are disenabled, Mi Fitness (Xiaomi Wear) might not work.
- Uninstall and reinstall Mi Fitness (Xiaomi Wear). If nothing else has worked, completely uninstall Mi Fitness (Xiaomi Wear) then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Mi Fitness (Xiaomi Wear) not working
2. Fix Mi Fitness (Xiaomi Wear) Server issues & Internet Connection
- Check network connection: An unstable Internet will make Mi Fitness (Xiaomi Wear) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Mi Fitness (Xiaomi Wear) not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Mi Fitness (Xiaomi Wear) may not be able to connect to the Internet when running in the background.
Reported Issues
The problem is that it is impossible to view the pulse data every minute, although they are measured every minute, the graph needs to be redone or this feature added, it is important for me to monitor my pulse, so I set the measurement every minute. And I can only view the minimum and maximum for half an hour. And in the "All data" tab - the data is cut, that is, some of the data is missing, and there is no filtering. This needs to be redone urgently, what is the point of buying a watch and seeing your average pulse for half an hour, are you kidding? Do you need accurate data? What is the point of adding a measurement every minute if you then do not view these "measurements every minute"? In your reply, please indicate when you will fix this. I will sit and wait for this update.
здравствуйте, уже 5 дней не получается просмотреть свою статистику о шагах, калориях, пульсе и т.д. показывает просто белый экран. остальные вкладки, как тренировка, настройки часов и самого приложения работают. не знаю, что делать. уже и телефон перезагружала, и приложение удаляла, и в приложении отчет написала. ничего не меняется!! помогите, пожалуйста!
Здравствуйте у меня на часах qr-код вышел с надписью Please contact after-sales services DO:62:2C:39:96:48 пжалуйста подскажите что делать?
Dear Sirs, The synchronization with apple health does not work correctly. The walking distance does not transfer to the apple health. However, the number of steps and pulse are transferred correctly. Moreover, the Apple health does not see mi band 8 in available devices. I check all the settings, they are correct, the permissions are given. Could you please help?
Здравствуйте! Мой ID в Mi Fitness: 1669762607. В приложении пропали данные моих множества тренировок! Помогите мне воостановить все данные, для меня важны результаты моей каждой тренировки!. Пропали практически все результаты бега за Сентябрь 2023 года, в октябре, ноябре, стало меньше, возможно и в других месяцах тоже! Мне срочно нужен ответ и помощь, мне очень очень важно восстановить данные абсолютно всех тренировок.
Hello. I can't connect the Mi smart band 4 watch to the app. I was flattered a long time ago, now I need it again. I reset the setting of the bracelet to the settings menu and it does not connect in any way. I've tried every possible way. What to do???
В приложении mi fitness выкидывает с велосипедной тренировки, приложение сворачивается
Здравствуйте, не работают в России циферблаты
I want to delete this appcontacter.com account.
Hello. I have a request to delete an application account that I created by mistake. Mi Fitness (Xiaomi Wear) Username: 946245, Password: wze210PL@. I found information that I had to create this account to be able to delete both of them.
