Contact UPRIGHT GO 1 Customer Service

Why should I report an Issue with UPRIGHT GO 1?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of UpRight Technologies ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Their customer care asks you to restart the phone and choose the pair a new go options but thats in settings and we're back to square 1Frustrating app experience so far - there's a horrible persistent (can't make it go away) notification whenever the device is connected! The app's internal notification settings do not allow you to turn this off, so you have a permanent notification saying it is connected.

2. Btw, the box is covered with return labels from other states, so I suspect this may be a real issue rather than a single fluke.For the last month or so the app refuses to recognize the GO device even when phone shows they are connected.

3. Whenever I start using it in the morning I am forced to restart my phone just for it to connect to the device.

4. It will disconnect from the device and the only way to get it to connect again is to restart my phone.

5. The latest version connects easily to the device and it has great features when it comes to tutorials and getting you started.

6. first it did connect but because the font size on my phone was too large I couldn't read important parts of the screen.

7. My only gripe is that the latest version is always being flagged by my phone as using a lot of battery.

8. I turned off all notifications for the app in the phone settings menu, but worry I am missing actually important notifications about my posture.

9. For some reason the app seems to be using a lot of battery in the background (which wasn't happening with the previous version).This is the best posture improvement tool I have ever found.

10. As for the device, it never connects to my phone.

11. To Upright, I have a workaround where I must disconnect and reconnect my Bluetooth in the app in order to connect.

1. Fix UPRIGHT GO 1 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UPRIGHT GO 1: Restarting the app will resolve most errors.
2. Update the UPRIGHT GO 1 App. Here is how:
   1. On Android goto PlayStore » Search for "UPRIGHT GO 1" » Open UPRIGHT GO 1 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UPRIGHT GO 1 » click "UPDATE".
3. Clear UPRIGHT GO 1 app cache: Clearing cached data will force your app to retrieve the latest data directly from UPRIGHT GO 1 servers.
   1. On Android, goto Settings » Apps » Select "UPRIGHT GO 1" » click Storage » click "Clear Cache".
4. Check UPRIGHT GO 1 app permissions. If any of these permissions required to use your device's features are disenabled, UPRIGHT GO 1 might not work.
5. Uninstall and reinstall UPRIGHT GO 1. If nothing else has worked, completely uninstall UPRIGHT GO 1 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UPRIGHT GO 1 not working

2. Fix UPRIGHT GO 1 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UPRIGHT GO 1 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UPRIGHT GO 1 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UPRIGHT GO 1 may not be able to connect to the Internet when running in the background.