Published by PAYIX, INC.

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Why should I report an Issue with Paramount?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PAYIX, INC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Paramount

1. Make and schedule your Paramount Capital Group payment in real-time.

2. The Paramount App is the easiest way to make your payment, see your payment history, and chat with your provider. It's fast and easy.

Paramount Customer Insights

1. I made a payment on 3/29 and its still not showing in the app, whereas it shows withdrawn on my bank acct for 10 days now.NEEDS TO GIVE US MORE ACCOUNT INFO I want to be able to see my loan balances after I make payments.

2. Paramount is involved in multiple lawsuits and is connected to the shady trucking company CR England (also constantly being sued).Horrible app.

3. Very onconvenient!So sad that you would find it difficult to log in for payment in this modern age.Can not login without errors can't make a payment without errors.

4. Why even make an app this bad?Theres always a lag or error issue everytime you are trying to log inCant log in with app or even website.

5. You only have to upload payment method.BEWARE OF FRAUD.

6. Reported the issue and the lie that they are working on it has been far from the truth.

7. There's no need to input any information unless its your first time using the app.

8. I need to make payments and access my balance.

9. App has been inaccessible for months.

10. Why do they make it so hard to pay them?Wonderful experience fast and easy.

11. Not even Citibank or any proper app does that.

Steps to Troubleshoot & Fix Paramount Issues

1. Fix Paramount Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Paramount: Restarting the app will resolve most errors.
  2. Update the Paramount App. Here is how:
    1. On Android goto PlayStore » Search for "Paramount" » Open Paramount » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paramount » click "UPDATE".
  3. Clear Paramount app cache: Clearing cached data will force your app to retrieve the latest data directly from Paramount servers.
    1. On Android, goto Settings » Apps » Select "Paramount" » click Storage » click "Clear Cache".
  4. Check Paramount app permissions. If any of these permissions required to use your device's features are disenabled, Paramount might not work.
  5. Uninstall and reinstall Paramount. If nothing else has worked, completely uninstall Paramount then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Paramount not working


2. Fix Paramount Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Paramount be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Paramount not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Paramount may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Paramount Plus stalls and will not play movies. This is on a 3 yr old Samsung Smart TV. I've tried to restart the TV amd reset modem, neighter worked.

    — by Bob Richards 2 years ago

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