Contact CMS Customer Service

Why should I report an Issue with CMS Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alnet Systems sp. z o.o. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. CMS Mobile allows you to control a PTZ cameras with zoom options, easily adds new servers using QR codes, store server list in One Drive cloud service for backup and set advanced alarms triggered by motion on any chosen camera.

2. CMS Mobile is a client application for NetStation/NetHybrid NVR systems, which allow to see live view from cameras from any part of the world.

3. CMS Mobile has also support for Android Wear, you can watch your cameras on your Android Watch.

4. See live cameras located in Boca Raton, Florida and Gdansk, Poland.

5. Application allow to connect with unlimited number of servers simultaneously and with best picture quality.

6. To utilize such a system at your place of business or residence please go to our website for more information.

1. Tbh, most people are overreacting, i was able to create a server with ease, i think this app is great! Its funny how you can connect to different cameras around the world! I hope you make more apps like this one!Pinch to zoom would be a welcomed addition.

2. I gave it 5 stars even though it wont make a good cup of coffee.This app worked great on my previous phone but on my new droid turbo 2 the app almost never opens and crashes frequently.Blank screen after starting.

3. It very basically allows you to watch your site via phone.Updated my review to say technical support have been fantastic and helped solve my connection issues.

4. A site listing would be nice-especially for sites that have multiple serversHhhhThis app does what it is supposed to do which is monitor your cameras on the phone.

5. Please now just update the app UI to a modern look and you will get a 5 star rating from me 👍WonderfulImporting Qr codes does not onen cam on lgv30 can't get anything to workNew features make it so much more usable and useful! Much quicker than it was.

6. The video is 90% as good as what you get on the monitor at the dvr location.

7. Compared to the apple app it is complete garbage.

8. Viewing archives is pointless with this app.

9. Freezes and I am lucky if it works.

10. Im using it on a Note 5.

1. Fix CMS Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CMS: Restarting the app will resolve most errors.
2. Update the CMS App. Here is how:
   1. On Android goto PlayStore » Search for "CMS" » Open CMS Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CMS » click "UPDATE".
3. Clear CMS Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from CMS servers.
   1. On Android, goto Settings » Apps » Select "CMS Mobile" » click Storage » click "Clear Cache".
4. Check CMS app permissions. If any of these permissions required to use your device's features are disenabled, CMS might not work.
5. Uninstall and reinstall CMS. If nothing else has worked, completely uninstall CMS then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CMS not working

2. Fix CMS Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CMS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CMS not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CMS may not be able to connect to the Internet when running in the background.