Published by InVid Tech on Jun 3, 2024

Report an issue with Paramont CMS.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Paramont CMS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of InVid Tech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Paramont CMS Customer Insights

1. Not worth it if I can't view the cameras outside my network, suffice to say support has been less than helpful.Terrible!!! Try to review footage of 4 cameras at once since i need to view all angles of a vehicle at once....THE CAMERAS ARE ALWAYS LAGGING OR AT DIFFERENT TIMES OR FROZEN OR OFFLINE.

2. Developer, why fix something that's not broke!Worst app! Device is always off line, can't rewind cameras to watch footage, takes forever to load and the quality of the live video is terrible.

3. So I basically paid for a camera system I can't use.Every once in awhile, the cameras drop off my cell phone and I play "hell" trying to reconnect.Horrible app.

4. The video feeds don't display and say device offline or network error but when I check with my old Galaxy S8 the video shows fine.

5. Had the camera installer here to figure out the problem and he realized he couldn't get any notifications on his Note 10+ phone for any of his client accounts.

6. It is extremely frustrating when I need to send quick footage of proof to my staff to show a customer that their vehicle came in with damage.

7. I am a business that I need to monitor frequently from these cameras and I can't because this app is worthless.

8. The "business" that installed my system tells me nothing is wrong with his app everytime I complain to him.

9. The live feed goes from HD to the lowest quality after 10 seconds.Just upgraded to a Galaxy S22.

10. It is not my internet service, i have added more and no difference this app needs a lot of work.Absolutely worthless.

11. Installed for multiple people/businesses across multiple locations, multiple networks and firewalls.

Steps to Troubleshoot & Fix Paramont CMS Issues

1. Fix Paramont CMS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Paramont CMS: Restarting the app will resolve most errors.
  2. Update the Paramont CMS App. Here is how:
    1. On Android goto PlayStore » Search for "Paramont CMS" » Open Paramont CMS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paramont CMS » click "UPDATE".
  3. Clear Paramont CMS app cache: Clearing cached data will force your app to retrieve the latest data directly from Paramont CMS servers.
    1. On Android, goto Settings » Apps » Select "Paramont CMS" » click Storage » click "Clear Cache".
  4. Check Paramont CMS app permissions. If any of these permissions required to use your device's features are disenabled, Paramont CMS might not work.
  5. Uninstall and reinstall Paramont CMS. If nothing else has worked, completely uninstall Paramont CMS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Paramont CMS not working


2. Fix Paramont CMS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Paramont CMS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Paramont CMS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Paramont CMS may not be able to connect to the Internet when running in the background.

Reported Issues