Contact BrightStar Card App Customer Service

Why should I report an Issue with BrightStar Card App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BrightStar Credit Union to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Continues to spin and does not allow me to gain immediate access/log in to check charges being made on my card or to turn card off to keep from being a victim of fraud.

2. Horrible app.Seems to disable my account frequently and no one has resolved this issue after numerous calls.

3. This app does not show all transations.

1. Fix BrightStar Card App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BrightStar Card App: Restarting the app will resolve most errors.
2. Update the BrightStar Card App App. Here is how:
   1. On Android goto PlayStore » Search for "BrightStar Card App" » Open BrightStar Card App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BrightStar Card App » click "UPDATE".
3. Clear BrightStar Card App app cache: Clearing cached data will force your app to retrieve the latest data directly from BrightStar Card App servers.
   1. On Android, goto Settings » Apps » Select "BrightStar Card App" » click Storage » click "Clear Cache".
4. Check BrightStar Card App app permissions. If any of these permissions required to use your device's features are disenabled, BrightStar Card App might not work.
5. Uninstall and reinstall BrightStar Card App. If nothing else has worked, completely uninstall BrightStar Card App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BrightStar Card App not working

2. Fix BrightStar Card App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BrightStar Card App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BrightStar Card App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BrightStar Card App may not be able to connect to the Internet when running in the background.