Published by BANK ALBILAD on Jul 31, 2024

Report an issue with Albilad App.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Albilad App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BANK ALBILAD to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Albilad App

1. Bank Albilad is pleased to provide you with the "Albilad App" to enable you to complete all your banking needs, from opening an account online and issuing your digital mada card to finishing your transactions through your smart phone easily and securely around the clock.

Albilad App Customer Insights

1. I'm trying to apply for credit card and the app always crashes or keep loading mid of the process and nothing happens.I've bad experience using this app or product services, they having worst services and the customer services even the manager are unprofessional employee, they can't explain about their product even they don't know about they program, I got yelled by the manager.

2. My money stuck and they don't have a solution or even don't do anything, it's from to local, not international, worst services ever.A very bad application, irritation and problems, and sometimes it plays with bills.

3. Really, it's a waste of time to use such bank application.App crashes, buggy and bad user experience.

4. The worst bank app I ever used.

5. Even small banks has more stable apps.

6. Always carshs, lags, silly outages.

7. I hope to modify or delete it, and only use it from the browser.

Steps to Troubleshoot & Fix Albilad App Issues

1. Fix Albilad App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Albilad App: Restarting the app will resolve most errors.
  2. Update the Albilad App App. Here is how:
    1. On Android goto PlayStore » Search for "Albilad App" » Open Albilad App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Albilad App » click "UPDATE".
  3. Clear Albilad App app cache: Clearing cached data will force your app to retrieve the latest data directly from Albilad App servers.
    1. On Android, goto Settings » Apps » Select "Albilad App" » click Storage » click "Clear Cache".
  4. Check Albilad App app permissions. If any of these permissions required to use your device's features are disenabled, Albilad App might not work.
  5. Uninstall and reinstall Albilad App. If nothing else has worked, completely uninstall Albilad App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Albilad App not working


2. Fix Albilad App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Albilad App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Albilad App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Albilad App may not be able to connect to the Internet when running in the background.

Reported Issues

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