Published by FAX Fitness Group

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Why should I report an Issue with Pedometer: Step Counter, Steps?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FAX Fitness Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Pedometer: Step Counter, Steps image 1 contact Pedometer: Step Counter, Steps image 2

Pedometer Customer Insights

1. Maybe could make a little drop down button in the steps report that you could customize your results based on timeframes like day, week, month, yr, all time.

2. If you're looking for a fancy pedometer step counter application with lots of elements, you probably won't like this pedometer app.

3. Quite accurate, you can add steps later on if you forgot to start up the counter beforehand, it gives motivational messages when you're preserving up with your steps and overall gives a pleasant background.

4. I just really hope the tales might go beyond degree Hiker, as I reached that a couple of weeks ago as well as I'm not planning on stopping this pedometer application.I've had this application for 5 days as well as I have no complaints.

5. All in all I like it very much! I wanted an easy to use, accurate means of tracking my daily walking distance and this fits perfectly.A straightforward, useful walking app that does precisely as advertised.

6. It does not drain my battery a lot while running in the background as well as in addition has the choice to change it off completely, which acts.Love this step tracker app.

7. Itunctions very well as a basic pedometer, calorie counter, & BMI tracker.

8. To save on battery power you can pause it if you aren't walking and resume it when you do, and you can edit your number of steps.

9. But I guess I should have just bought a fit bit or a different device if I wanted specifics.The digital pedometer tool functioned awesomely.

10. Love the pedometer!It doesn't have a reset.....I talk more than a walk a day sometimes and I like to see my distance.

11. It sticks to the needs, the steps, time, calories, as well as range.

Steps to Troubleshoot & Fix Pedometer Issues

1. Fix Pedometer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pedometer: Restarting the app will resolve most errors.
  2. Update the Pedometer App. Here is how:
    1. On Android goto PlayStore » Search for "Pedometer" » Open Pedometer: Step Counter, Steps » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pedometer » click "UPDATE".
  3. Clear Pedometer: Step Counter, Steps app cache: Clearing cached data will force your app to retrieve the latest data directly from Pedometer servers.
    1. On Android, goto Settings » Apps » Select "Pedometer: Step Counter, Steps" » click Storage » click "Clear Cache".
  4. Check Pedometer app permissions. If any of these permissions required to use your device's features are disenabled, Pedometer might not work.
  5. Uninstall and reinstall Pedometer. If nothing else has worked, completely uninstall Pedometer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pedometer not working


2. Fix Pedometer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pedometer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pedometer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pedometer may not be able to connect to the Internet when running in the background.

Reported Issues