Published by Pedometer App17

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Why should I report an Issue with Pedometer - Your Step Counter App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pedometer App17 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pedometer Customer Insights

1. Checking the steps against that on my wife's phone allowing for step size seems to be pretty accurate most of the time.

2. Would give it ZERO if possible!I'm a person who is losing weight and was recommended to this application by friends, what I am most interested in it is the counting is very accurate and doesn't consume too much battery.

3. This time around at least I recognize when it is that I have actually finished my 7,500 actions or the number of steps I finished on a given day.

4. If you do get an odd reading.you've guessed it, turn your phone off and on again.Ads are also very good and attractive, it relative my interests.

5. Very good application, good for health training.If your height is more than x feet and more than 9" and less than 12" you get an inaccurate reading.

6. Mediocre app at bestI'm enjoying utilizing this app as a counting step device, cuz it does every little thing it's intended to do and it does it just right.

7. Not very user friendly when trying to add height and weight.I am going to give 5 stars for this app a while back but since then keeps switching itself off.

8. If you can introduce a discount if purchased by this app it would be a great trigger for both the manufacturers, step counter members, and for your app.

9. Wednesday, even before the day was finished, it said like 13,000 steps .

10. When the phone is on Which is a bit annoying.Extraordinary tool, does almost all that I'd need.

11. Sitting here setting up the app it counted 11 steps and I haven't even moved.

Steps to Troubleshoot & Fix Pedometer Issues

1. Fix Pedometer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pedometer: Restarting the app will resolve most errors.
  2. Update the Pedometer App. Here is how:
    1. On Android goto PlayStore » Search for "Pedometer" » Open Pedometer - Your Step Counter App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pedometer » click "UPDATE".
  3. Clear Pedometer - Your Step Counter App app cache: Clearing cached data will force your app to retrieve the latest data directly from Pedometer servers.
    1. On Android, goto Settings » Apps » Select "Pedometer - Your Step Counter App" » click Storage » click "Clear Cache".
  4. Check Pedometer app permissions. If any of these permissions required to use your device's features are disenabled, Pedometer might not work.
  5. Uninstall and reinstall Pedometer. If nothing else has worked, completely uninstall Pedometer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pedometer not working


2. Fix Pedometer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pedometer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pedometer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pedometer may not be able to connect to the Internet when running in the background.

Reported Issues