Published by Vitalboards, LLC on Apr 22, 2024

Report an issue with Vital ICE In Case of Emergency.
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Why should I report an Issue with Vital ICE In Case of Emergency?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Vitalboards, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Vital ICE In Case of Emergency

1. This information will then be readily available to EMS and other First Responders when they need it most. • Send a group text to up to 10 emergency contacts notifying them of your emergency along with your map location - a mobile life alert system!

2. Vital ICE provides a platform on which to list your (and your dependent's, if applicable) vital medical information, such as blood type, allergies, medications, medial history, ICE contacts, and much more.

3. A unique, 4-digit key code is provided to them, and if entered either during initial setup, (or later via the 'Manage Key Code' section) will allow for valuable local emergency alerts and other important communications to be sent from the participating organization via push notifications.

4. No one will be able to access your information, unless they are actually viewing the app on your device, or in the event you have activated the 'Email My Information' feature and listed their email address as a recipient.

5. Vital ICE has a customized feature that allows first responders and other organizations to link their organization with app users in the area.

6. The Email My Information feature uses 128-bit SSL encryption when sending your information to any recipient, all behind Amazon's firewalls, so rest assured your information is safe!

7. Your confidential medical information is stored only locally on your mobile device, and is not able to be viewed or stored by our company or it's affiliates.

8. Any medical information for the patient that can be provided to them upon their arrival increases the odds of a more favorable outcome.

9. Vital ICE is the premier in case of emergency App that helps save lives!

10. EMS and First Responders play a critical role in any life-threatening emergency situation.

11. Your information will never be shared with any third party organization!

Vital ICE In Case of Emergency Customer Insights

1. Recommending this apo to all of my friends and family.Sorry your not taking over my phone whyyou need access to my pictures or messages just another conNot satisfied with the functionSo you can only use this if you have a sponsor code lol.

2. End of the day most ain't looking at your phone for info but gives some peace of mind in a pinch.Why does this app need access to all my contacts and location? Can't use it with out giving full permission.

3. I am not sure I am ok with an app having access to make phone calls for me.Everything at a glance including med list, emergency contact, funeral of choice.

4. Didn't get to enter any information because they insist on getting permission to access my entire list of contacts.

5. Also, not seeing it possible to have this app in view on the lock screen which is pointless especially asking for the phones passcode if you can even access it if someone's phone is locked with a pass, pin, etc.

6. if theres a code maybe you shiuld put it in the instructions.TOS requires that phone not be locked so that EMS personnel can access app.

7. Uninstalling & l looking for something less intrusive.I've liked having this app, it's pretty decent but a few recommendations as a Medic myself... Adding a DNR/Full Code option so 1st responders can be aware to look for it would be helpful.

8. The app won't let you get past the permission pop-up unless you állow then access to your entire list.

9. In my opinion, they only need access to my ICE contacts.

10. Perfect.it appeared that this app would be a good obe for me but i couldn't get past the enter code part.

11. That's a no go, so I uninstalled app.This app is amazing! Thank you to the developers and my local sponsor for making this available.

Steps to Troubleshoot & Fix Vital ICE In Case of Emergency Issues

1. Fix Vital ICE In Case of Emergency Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Vital ICE In Case of Emergency: Restarting the app will resolve most errors.
  2. Update the Vital ICE In Case of Emergency App. Here is how:
    1. On Android goto PlayStore » Search for "Vital ICE In Case of Emergency" » Open Vital ICE In Case of Emergency » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vital ICE In Case of Emergency » click "UPDATE".
  3. Clear Vital ICE In Case of Emergency app cache: Clearing cached data will force your app to retrieve the latest data directly from Vital ICE In Case of Emergency servers.
    1. On Android, goto Settings » Apps » Select "Vital ICE In Case of Emergency" » click Storage » click "Clear Cache".
  4. Check Vital ICE In Case of Emergency app permissions. If any of these permissions required to use your device's features are disenabled, Vital ICE In Case of Emergency might not work.
  5. Uninstall and reinstall Vital ICE In Case of Emergency. If nothing else has worked, completely uninstall Vital ICE In Case of Emergency then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vital ICE In Case of Emergency not working


2. Fix Vital ICE In Case of Emergency Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Vital ICE In Case of Emergency be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vital ICE In Case of Emergency not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vital ICE In Case of Emergency may not be able to connect to the Internet when running in the background.

Reported Issues