Published by Satoshi LLC on Nov 18, 2024

Report an issue with Bitcoin Libre.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Bitcoin Libre?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Satoshi LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bitcoin Libre

1. Send and receive Tether instantly with no fees to and from other Libre chain users.

2. Send BTC on the fast, decentralized Libre network free of charge in seconds.

3. Built for everyone, Bitcoin Libre is quick and easy.

4. Pay any Lightning Invoice directly from your Bitcoin Libre wallet.

5. Use Bitcoin Libre for Runes and BRC20 tokens.

6. Take control of your finances with Bitcoin Libre!

7. Easily send and receive to and from any Bitcoin address.

8. Create and send Lightning Invoices for quick, reliable transactions.

9. The only app you'll need to hold and transact with Bitcoin and Tether.

10. Also, send to any Ethereum address using the decentralized pNetwork.

11. Fully compatible with all Bitcoin wallets and exchanges.

Bitcoin Libre Customer Insights

1. Louder the shout more the prize.I can't spin the wheel since last update -- update: logged out to login again to hopefully fix the problem but now I can't even log in or create new account -- update: after update when I opened the app I was logged in! but still I cant spin the wheel -- update: after update I tried to logout and create another account but now cant pass the referral page.

2. Twice, it's said I "won" 500 or 1000 sats, only to crash, then when I logged back in, the wheel timer had reset to 24hrs, but I didn't get any prize (and the days are skipped in my history).Scam app, withdrawals paused.

3. Why should I need to click "confirm" to get my rewards? I spin the wheel and if by any chance I click the back button on my phone or minimize the app, I lose that bonus and have to wait 24 hours.

4. Spin the wheel and get sats But when it did not work today, after I send in a screenshot of a bug.

5. 24 hours to wait.... ughHaven't tried sending money (which is obvious crucial), and will update my review when I do.

6. Half the time they don't credit spin rewards and two times I've tried sending my Bitcoin out and neither time it went through.

7. the only gripe I have is that sometimes i spin and then maybe lose connection and I dont receive coins but lose the spin and that sucks to have a wasted spin.

8. The option to update doesn't show in Google play and I've even uninstalled and reinstalled to no avail.

9. I dislike other apps that make it nearly impossible to collect anything and I dont mind watching ads but give me my coins like you promised.

10. Update Sept 2022: still can't get your Bitcoin off this app and customerHorrendous experience.

11. Still getting a canned email response and zero help from support.

Steps to Troubleshoot & Fix Bitcoin Libre Issues

1. Fix Bitcoin Libre Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bitcoin Libre: Restarting the app will resolve most errors.
  2. Update the Bitcoin Libre App. Here is how:
    1. On Android goto PlayStore » Search for "Bitcoin Libre" » Open Bitcoin Libre » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bitcoin Libre » click "UPDATE".
  3. Clear Bitcoin Libre app cache: Clearing cached data will force your app to retrieve the latest data directly from Bitcoin Libre servers.
    1. On Android, goto Settings » Apps » Select "Bitcoin Libre" » click Storage » click "Clear Cache".
  4. Check Bitcoin Libre app permissions. If any of these permissions required to use your device's features are disenabled, Bitcoin Libre might not work.
  5. Uninstall and reinstall Bitcoin Libre. If nothing else has worked, completely uninstall Bitcoin Libre then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bitcoin Libre not working


2. Fix Bitcoin Libre Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bitcoin Libre be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bitcoin Libre not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bitcoin Libre may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hi. Team I like your app very much but when you fix the bug of withdraw or open withdraw btc lighting or bitcoin withdraw and when you approved my previous withdraw it's more than a month but I can't get my previous 5000satoshi withdraw in trust wallet and not get back in my libre account

    — by Hammad Ali 2 years ago

  • I withdraw 5100 satoshi in my trust wallet but I not get it yet ? Why this issue previous withdraw in btc lighting method i not get now the same issue . Plz solve it and give .my reward

    — by Hammad Ali 2 years ago

  • Hello Sir my name is Hammad Ali.i am a user of bitcoin libre a one day ago I withdraw my bitcoin 100satoshi and then 1000satoshi through lightning address but both I not received. Plz help me

    — by Hammad Ali 2 years ago