Published by Riafy Technologies on Aug 16, 2024

Report an issue with Running.
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Why should I report an Issue with Running for weight loss app?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Riafy Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Running for weight loss app image 1 contact Running for weight loss app image 2

Running Customer Insights

1. Started a 14 day pack and successfully completed 5 days.Amazing app to track progress in weight loss and workout!This is such a good app the only thing is you to pay to get better but besides that it is awesome I would really recommend this app for healthy bodyThe water reminder will not let you change to ounces.

2. App crashes halfway through my workout and I lose all data, keeps restarting, I gave it a couple of tries with the same outcome.

3. Cancelled my subscription after that, I was really excited about the concept.Best running app ever.

4. Not usefulReally good App.

Steps to Troubleshoot & Fix Running Issues

1. Fix Running Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Running: Restarting the app will resolve most errors.
  2. Update the Running App. Here is how:
    1. On Android goto PlayStore » Search for "Running" » Open Running for weight loss app » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Running » click "UPDATE".
  3. Clear Running for weight loss app app cache: Clearing cached data will force your app to retrieve the latest data directly from Running servers.
    1. On Android, goto Settings » Apps » Select "Running for weight loss app" » click Storage » click "Clear Cache".
  4. Check Running app permissions. If any of these permissions required to use your device's features are disenabled, Running might not work.
  5. Uninstall and reinstall Running. If nothing else has worked, completely uninstall Running then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Running not working


2. Fix Running Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Running be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Running not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Running may not be able to connect to the Internet when running in the background.

Reported Issues