Contact Yandex Go Customer Service

Why should I report an Issue with Yandex Go: Taxi Food Delivery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yandex Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Earn cashback points for rides in Comfort, Comfort+, and Ultima service classes, as well as for orders in Lavka, Yandex Eats, and Yandex Market.

2. Rent up to three scooters from the same account, buy Minute Bundles to make rides more affordable, and use Yandex Plus to subscribe to Scooters for free unlocks.

3. If you already added items to your cart in the Yandex Market app, you'll see your order in Yandex Go and can continue checkout.

4. Premier and Elite classes have flagship cars with the highest rated drivers, and Cruise offers business class cars for large groups.

5. View schedules for buses, trams, commuter trains, and other public transport, compare routes, and find the nearest stops and convenient transfers.

6. Carpool for discount rides with other users, and City to City for convenient rides between cities.

7. Add products to your cart, place an order, and track its status all in the Yandex Go app.

8. Delivery from signature restaurants is handled by Yandex Eats Ultima.

9. In some cities, the app already has Yandex Travel: everything you need to make your next trip easier and more fun.

10. Yandex Market has dozens of categories and millions of products for everyone.

11. Bright yellow Yandex Go scooters are already cruising around Moscow, Zelenograd, St.

1. They bind their drivers' bank cards to the system and when one pays with the card the fee is transferred to their bank cards immediately.I sent a document through yandex go taxi the person hasn't receive the document have send report email no reply...the taxi guy I cannot reach him because the number he dropped is not correct I was suppose to pay with the number he gave trying to pay with the number through my bank app, that was how I find out the number is not correct 😕😕😕 even the number on the app too is not correct.

2. Reported him to Yandex to which they replied "the driver said he doesn't have the phone" despite sending them the screenshot of the blackmail.what is geological issues??!! been experiencing this for almost a month now, sometimes drivers go to different directions, not accurate, i am fond of you services before but now its devastating and upsettingMy delivery never arrived and he blocked my contact number.

3. Even I updated last version and no luckLol, normal in tiny city price 500 kzt , but for 1 km if weather so hot or cold, price jumping X2... Could you check your app, bcz if you don't change this mistake I have to go in antimonopoly committeeI am fed up with the drivers constant whine.

4. Contacted the app and they gave me the drivers number - driver said he didn't have it.

5. I enjoyed it in the past but now it is more torture.I absolutely recommend it to tourists in Tbilisi if they don't want to get scammed by regular taxi drivers and want an easy and reliable way of getting around.

6. I found the customer support to be responsive and helpful, and the app doesnt use much data at all.Left my phone in the taxi and only realised after I'd been dropped off.

7. I received no help from support chat and also driver was responding with other contact numbers later he blocked them as well.

8. The main issue here is I can't finish my order because it just doesn't accept my card which works fine in other apps.

9. There is some content in the Russian language despite that the device is not made for Russia and does not have the Russian language in settings (i.e. Yandex just did not translate everything from their original language).

10. They constantly complain when they accept the trips which are payable by bank card.

11. And you will receive no help from these guys as wellI can't really say, perhaps it's just a new release, but there are some bugs that I haven't seen before.

1. Fix Yandex Go Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yandex Go: Restarting the app will resolve most errors.
2. Update the Yandex Go App. Here is how:
   1. On Android goto PlayStore » Search for "Yandex Go" » Open Yandex Go: Taxi Food Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yandex Go » click "UPDATE".
3. Clear Yandex Go: Taxi Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Yandex Go servers.
   1. On Android, goto Settings » Apps » Select "Yandex Go: Taxi Food Delivery" » click Storage » click "Clear Cache".
4. Check Yandex Go app permissions. If any of these permissions required to use your device's features are disenabled, Yandex Go might not work.
5. Uninstall and reinstall Yandex Go. If nothing else has worked, completely uninstall Yandex Go then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yandex Go not working

2. Fix Yandex Go Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yandex Go be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yandex Go not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yandex Go may not be able to connect to the Internet when running in the background.