Contact Easy Taxi, a Cabify app Customer Service

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1. It'd good if appear important places on the map that permits set the location when starting the ride request.Your driver made me wait 10 minutes to even start moving to pick me up, had a bad feeling but app wont let me cancel without a fee.

2. This makes the person to lose time waiting for a car that is not going to arrive.I would'nt recommend this app because lot of the drivers, even though you put the address in the app, they don't know where they're going they asking you for directions or end up getting lost, wasting your time -it's just an unprofessional experience.

3. But sometimes, in the peak hours, looks like the app assign a service without the authorization of the car driver, when I had called those call drivers to ask why are they moving in other direction, they said they didn't accepted the service and the app assigned it.

4. The problem is that it has difficulties finding user's location, which means you have to wait longer until the app finds you, and it won't let you choose your address manually as in other similar apps or simply write it.

5. I'll just stick with Uber, the Metro or other methods of transport and do everything in my power to avoid taxis - especially while in Colombia.Verification does not work.app is brokenThe App is not currently working as expected in Android.

6. Then decides to move and arrives in 5 mins, drives by while seeing me making gestures to stop, keept the drive going for another 10 minutes so i can't cancell and call another cab.

7. However, a driver has actually accepted your trip and if you wait you'll get the proper notif and a taxi will be there for your ride.

8. When you request a Taxi the presented state in the UI keeps showing "searching" and never confirms your driver.

9. A driver I took yesterday even made me miss an important appointment by taking me to a totally different address than the one I put in the app.

10. The whole time i cant cancel without a fee, my paypal says the payment to this douche is pending, while your app wont let me report.

11. I'm giving up on it.App is easy to use but allows for the drivers to calculate in additional charges at the end of the trip.

1. Fix Easy Taxi, a Cabify app Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Easy Taxi, a Cabify app: Restarting the app will resolve most errors.
2. Update the Easy Taxi, a Cabify app App. Here is how:
   1. On Android goto PlayStore » Search for "Easy Taxi, a Cabify app" » Open Easy Taxi, a Cabify app » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Easy Taxi, a Cabify app » click "UPDATE".
3. Clear Easy Taxi, a Cabify app app cache: Clearing cached data will force your app to retrieve the latest data directly from Easy Taxi, a Cabify app servers.
   1. On Android, goto Settings » Apps » Select "Easy Taxi, a Cabify app" » click Storage » click "Clear Cache".
4. Check Easy Taxi, a Cabify app app permissions. If any of these permissions required to use your device's features are disenabled, Easy Taxi, a Cabify app might not work.
5. Uninstall and reinstall Easy Taxi, a Cabify app. If nothing else has worked, completely uninstall Easy Taxi, a Cabify app then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Easy Taxi, a Cabify app not working

2. Fix Easy Taxi, a Cabify app Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Easy Taxi, a Cabify app be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Easy Taxi, a Cabify app not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Easy Taxi, a Cabify app may not be able to connect to the Internet when running in the background.