Published by Yandex Apps on Oct 26, 2023

Report an issue with Yandex.Realty.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Yandex.Realty?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yandex Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Yandex.Realty

1. Realty helps you rent, buy and find property such as apartments and new constructions in the cities of Moscow, Saint Petersburg, Rostov, Krasnodar and many more. • Find apartments and rooms with filters on a map. • Look up more than 1,000,000 listings for sale and to rent. • View detailed information on apartments in new constructions.

2. Realty’s database is home to real estate listings to buy and to let in Moscow and the Moscow Region, Saint Petersburg, Krasnodar Krai, Rostov and other cities of Russia such as Krasnoyarsk, Krasnodar, Voronezh, Volgograd, Sochi, Saratov, Samara, Perm, Novosibirsk and others.

3. If you are interested in apartments in new constructions or houses in Moscow and Saint Petersburg, then you will find the special filter that removes all ads except for those posted by property developers helpful.

4. In Moscow and Saint Petersburg, all apartments in new constructions are grouped by residential complex – simply choose any one to see the list of apartments and their layout, their price, and the date of delivery.

5. To make sure you don’t miss out on suitable new construction offers in a good area, you can subscribe to new rental ads according to set parameters such as an area of the map or a city (for example, Moscow and the Moscow Region).

6. The large selection of properties will help you rent an apartment short term in Moscow and other cities.

7. The app will help you buy or rent an apartment, room or house, as well as find a plot of land or suburban housing. Yandex.

8. If you want to, for example, rent an apartment in a specific area, then you can select that area right on the map.

9. If you like a particular apartment, you don’t need to write the phone number down on a piece of paper – interesting offers can be saved to your favorites and you can call right from the app.

10. You can select multiple filters.

11. Yandex.

Yandex.Realty Customer Insights

1. А так это КРУТОЕ ПРИЛОЖЕНИЕ, всем рекомендую.Quite a useful application.Very good hotel booking app because it can provide every opportunity that you wishvery bad! You created an app without language options.

2. Best application to buy or to find apartment in Russia, well done Yandex team, very professional looking interface, easy to use and the amount of information on available is just astonishing.They block your ad quite often for no apparent reason.

3. Они довольно часто блокируют Ваше обьявлений без видимых причин на это.

4. Но уверен - они скоро это исправят.

5. Приходиться часто писать в поддержку.

6. But I am sure they will fix it soon and that's a GOOD APP and I recomend it to everybody.

7. You have to contact support to often to unblock it.

8. 5 раз в моем случае.

9. In my case it was 5 times.

Steps to Troubleshoot & Fix Yandex.Realty Issues

1. Fix Yandex.Realty Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yandex.Realty: Restarting the app will resolve most errors.
  2. Update the Yandex.Realty App. Here is how:
    1. On Android goto PlayStore » Search for "Yandex.Realty" » Open Yandex.Realty » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yandex.Realty » click "UPDATE".
  3. Clear Yandex.Realty app cache: Clearing cached data will force your app to retrieve the latest data directly from Yandex.Realty servers.
    1. On Android, goto Settings » Apps » Select "Yandex.Realty" » click Storage » click "Clear Cache".
  4. Check Yandex.Realty app permissions. If any of these permissions required to use your device's features are disenabled, Yandex.Realty might not work.
  5. Uninstall and reinstall Yandex.Realty. If nothing else has worked, completely uninstall Yandex.Realty then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yandex.Realty not working


2. Fix Yandex.Realty Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yandex.Realty be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yandex.Realty not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yandex.Realty may not be able to connect to the Internet when running in the background.

Reported Issues