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1. I tried fixing and pinning the right address yet, this app can't even find the location.On multiple occasions, it happened that drivers would accept and then just park.

2. Imagine if there had been an actual emergency, there'd be no way for you to contact your drivers, because you don't even check whether their numbers work or not.I am not Vietnamese and only live in Hanoi and HCMC for a few months at a time for work.

3. And because the data source for the map is not google maps, i can't trust the application to bring me to the right location anymoreThis app used to be perfect before but now it's not even convenient anymore especially when the address I've been trying to put can't be found in the map.

4. Edit: Also, there are drivers who are so grumpy even when you have given them a note and instructions, and when they arrive to pick you up, they complain and show their unreasonable facial expressions.

5. I find the Grab app straightforward, and the car Grab drivers are efficient and professional.

6. Sometimes when waiting for a vehicle, it shows the driver just sitting at a location for a long time and not moving.

7. I just loss a total of Php 5,000 worth of valuables due to your drivers having fake contact numbers in their profiles.

8. On Google maps I can easily type in the name of a business or an address and find a place.

9. Twice now this has led me to th wrong location because there are multiple restaurants, hotels etc with the same name.

10. Even if you explicitly put in an address for pickup or drop off, the app likes to change it sometimes resulting in the wrong pickup and drop off point.

11. Calling customer service is a fiasco because the automated system cancels you out saying you have entered the wrong information.

1. Fix Grab Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Grab: Restarting the app will resolve most errors.
2. Update the Grab App. Here is how:
   1. On Android goto PlayStore » Search for "Grab" » Open Grab - Taxi & Food Delivery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Grab » click "UPDATE".
3. Clear Grab - Taxi & Food Delivery app cache: Clearing cached data will force your app to retrieve the latest data directly from Grab servers.
   1. On Android, goto Settings » Apps » Select "Grab - Taxi & Food Delivery" » click Storage » click "Clear Cache".
4. Check Grab app permissions. If any of these permissions required to use your device's features are disenabled, Grab might not work.
5. Uninstall and reinstall Grab. If nothing else has worked, completely uninstall Grab then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Grab not working

2. Fix Grab Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Grab be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Grab not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Grab may not be able to connect to the Internet when running in the background.